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The Knowledge Base has a wide array of resources created by the program team Subject Matter Experts (SMEs).  

The content collection is added to or refreshed to provide the latest information available.

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Event download: Microsoft Security Exposure Management Community Call - Materials

Materials for Microsoft Security Exposure Management Community Call

12/11/2025

Event download: FY25 June FastTrack Partner Community Call - Materials

Materials for FY25 June FastTrack Partner Community Call

12/11/2025

T&Cs: FY26 M365 Copilot Voucher Program Terms and Conditions Change Log

Change log for FY26 M365 Copilot Voucher Program Terms and Conditions

12/10/2025

T&Cs: Copilot Agents Program Terms and Conditions Change Log

T&Cs, terms and conditions, Copilot, voucher program, download

12/10/2025

QTM: Microsoft Entra Permission Management (MEPM) Voucher Program

Details about the Microsoft Entra Permission Management (MEPM) Voucher Program

12/08/2025

Download: Microsoft Entra Permissions Management Migration (MEPM) Voucher Program Proof of Execution

Proof of execution for Microsoft Entra Permissions Management Migration (MEPM) Voucher Program

12/08/2025

Download: Microsoft Entra Permissions Management Migration (MEPM) Voucher Program Statement of Work

Statement of work for Microsoft Entra Permissions Management Migration (MEPM) Voucher Program

12/08/2025

Download: FY25 Microsoft Entra Permissions Management Program Terms and Conditions

Terms and Conditions for FY25 Microsoft Entra Permissions Management Program

12/08/2025

T&Cs: FY25 Microsoft Entra Permissions Management Program Terms and Conditions Change Log

Change Log for FY25 Microsoft Entra Permissions Management Program Terms and Conditions

12/08/2025

Partner Onboarding: Partner Center Org ID Credentials

A guide to the Partner Center portal, enrollment and onboarding, and Partner Center user credentials within the FRP program.

12/08/2025

T&Cs: Business Applications Program Terms & Conditions Change Log

A high-level overview of updates to the Business Applications Program (BAP) Terms and Conditions (T&Cs)

12/08/2025

Download: Business Applications Program Terms

The Business Applications Program Terms

12/08/2025

FY26 FPC Events Catalog

FY26 FPC Events Catalog with links to upcoming event registrations and on-demand recordings.

12/03/2025

T&Cs: FY25 Frontline Worker Teams Program Terms & Conditions Change Log

Change log for Frontline Worker Teams Program Terms & Conditions

12/01/2025

T&Cs: FastTrack Ready Partner Program Terms and Conditions Change Log

Change log for FastTrack Ready Partner Program Terms and Conditions

11/19/2025

Voucher Redemption Process

How to redeem and SOW or POE on the FPC portal

11/18/2025

Event download: MCI Modern Work Performance Measurement Dashboard Office Hours - Materials

Materials for MCI Modern Work Performance Measurement Dashboard Office Hours

11/17/2025

Viewing voucher numbers in Partner Statement Report

Learn how to find voucher numbers for FY25 in the Partner Statement Report.

11/17/2025

Download: QTM - Customer Success Offer Statement of Work (1)

The Statement of Work (SOW) template for the Customer Success Offer (CSO).

11/17/2025

FPC Academy

Academy of learning for the FastTrack Partner Community. Items within prepare partners to become successful and sustain success within their FastTrack practice. Additionally, the content prepares individuals within FastTrack practices to prepare for FPC Qualification exams.

11/12/2025

FY26 Quick to Market Program Information

Brief description of the current Quick to Market (QTM) programs.

11/11/2025

FPC Academy: FastTrack Migration

Resources for the FastTrack Partner Community to understand FastTrack Migration for the purpose of customer engagements and FPC Qualification exams.

11/05/2025

Microsoft Partner Opportunity - Azure Local Boost Program with AMD Technology Overview

Microsoft Partner Opportunity - Azure Local Boost Program with AMD Technology Overview

11/03/2025

Power BI Dashboard: Performance Overview Tab

Overview of the Performance Overview Tab within the Power BI Dashboard.

11/03/2025

Power BI Dashboard: Services Usage Tab

Overview of the Service Usage Tab within the Power BI Dashboard.

11/03/2025

Download: Business Applications Program One-Pager

One-pager overview of the Business Applications Program

11/03/2025

Partner Support: Navigating Partner Support

How to navigate Partner Support within the Community Portal.

10/29/2025

Partner Support: ME5 Microsoft Insider Risk Managment (IRM)

Resources FPC partners can use to improve workload health and upsell to customers

10/29/2025

T&Cs: FY26 National Health Services England (NHS) Program Terms and Conditions Change Log

Change Log for FY26 National Health Services England (NHS) Program Terms and Conditions

10/27/2025

Partner Onboarding: Microsoft Payment Central (MPC) Instructions

Directions on how to set up and use Microsoft Payment Central.

10/27/2025

Power BI Dashboard: Set Your Report Levels Filter Tab

Overview of the Set Your Report Levels Filter Tab within the Power BI Dashboard.

10/27/2025

QTM: FY26 NHS FastTrack Benefit Program

NHSE FRPs may earn incentives engaging with eligible NHSE system affiliates referred to as NHSE Organisations to help drive deployment and adoption of the NHSE list workloads

10/24/2025

T&Cs: FY26 M365 E3/E5 Migration and Deployment Voucher Program Terms and Conditions Change Log

Change Log for FY26 M365 E3/E5 Migration and Deployment Voucher Program Terms and Conditions

10/23/2025

QTM: FY26 Business Central Migration Vouchers Program

Terms and conditions for FY26 Business Central Migration Vouchers Program

10/22/2025

Partner Support: Microsoft Purview Discover and Respond

Resources FPC partners can use to upsell to customers

10/20/2025

Partner Support: Microsoft Purview Information Protection

Resources FPC partners can use to upsell to customers

10/20/2025

Partner Support: Microsoft Purview Data Lifecycle Management

Resources FPC partners can use to upsell to customers

10/20/2025

Event download: EMEA FastTrack Partner Half-Day Event

Deck for EMEA FastTrack Partner Half-Day Event

10/20/2025

QTM: FY26 M365 E3/E5 Migration & Deployment Voucher

QTM: FY26 M365 E3/E5 Migration & Deployment Voucher

10/20/2025

Download: MW & Security CSP Voucher Program Approved Partners

MW & Security CSP Voucher Program Approved Partners

10/20/2025

Incentives: Payment and Dispute Support

How to understand and resolve Incentive Payment issues.

10/20/2025

QTM: Modern Work & Security CSP Voucher Pilot

QTM: Modern Work & Security CSP Voucher Pilot

10/20/2025

T&Cs: Modern Work & Security Cloud Solution Provider Voucher Program Terms & Conditions Change Log

A high-level overview of updates to the Modern Work & Security Cloud Solution Provider Program (CSP) Terms and Conditions (T&Cs)

10/20/2025

Download: FY25 Modern Work & Security Cloud Solution Provider Program Terms and Conditions

Terms and conditions for FY25 Modern Work & Security Cloud Solution Provider program

10/20/2025

Frontline Worker Customer Program

KB article for Frontline Worker program - April 2025

10/16/2025

Download: FastTrack Partner Community Portal Terms and Conditions

Guidelines for access and participating in the FPC Portal

10/16/2025

Partner Support: Subject Matter Expert Request, Do’s and Don’ts

Best practices to help ensure that a SME is prepared to effectively work with a customer, and that the customer's blockers are resolved.

10/15/2025

Partner Support: How to complete the SME Request Form

How to complete the SME request form in the FastTrack Assistance Center.

10/15/2025

Partner Support: How to access the SME Request Tool

How to get access to the SME Request Tool.

10/15/2025

Partner Support: M365 Apps

Resources FPC partners can use to improve workload health and upsell to customers

10/15/2025

AI Business Solutions & Security Insights: Tenant Details

Guidance on viewing Tenant details in AI Business Solutions & Security Insights

10/15/2025

Partner Onboarding: Getting Started with Quick to Market Programs

Understand the program and requirements, gain access to program tools and resources.

10/14/2025

Power BI Dashboard: Guide to Access Power BI Reports

Guidance on accessing reports in Power BI within the FRP-Centered UX.

10/14/2025

FastTrack Partner Community: Code of Conduct

Guidance to provide a friendly and productive work environment, which includes Viva Engage, the FPC portal resources, and other needs as they arise.

10/13/2025

FastTrack Partner Community: Announcements, Ideas, Knowledge Base, Support

How to access program-related guidance, resources, and training. The site is available to any member of the partner's organization.

10/10/2025

Partner Support: View and Update Existing Cases

How to view and update existing cases within the Community Portal.

10/10/2025

Event Download: NHS FastTrack Copilot Offering

Event Materials for NHS FastTrack Copilot Offering

10/09/2025

Event download: Copilot Oversharing Guidelines Community Call - Materials

Materials for Copilot Oversharing Guidelines Community Call

10/07/2025

Partner Support: Privacy Toggle

How to submit requests privately

10/01/2025

Portal Resource: Program Membership Self-Service Form

Community Portal Program Membership self-service form to manage partner team access.

09/26/2025

Portal Resource: Share Ideas in the Ideas Forum

The Ideas Forum is an open space for partners to share ideas and offer support for other partner ideas.

09/26/2025

Partner Center: Manage Microsoft account

Partner Center is the Microsoft tool that streamlines business processes to make it easier for partners to manage their relationships with Microsoft and customers.

09/25/2025

Event download: FastTrack Ready Partner Benefit Customer Discovery Community Call - Materials

Materials for FastTrack Ready Partner Benefit Customer Discovery Community Call

09/16/2025

Incentives: FAQs

Frequently asked questions for incentives.

09/11/2025

FastTrack Partner Community: Superpower Slide

Slide to detail a partner organization information and their areas of expertise

09/08/2025

Event download: FY26 Business Central Migration Voucher Program Office Hours - Materials

Materials for FY26 Business Central Migration Voucher Program Office Hours

09/04/2025

QTM: FY26 AI Business Process Vouchers Program (formerly Business Applications Partner Program)

Opportunity to assist eligible customers onboard and consume Microsoft Dynamics 365 workloads

09/03/2025

T&Cs: FY26 Business Central Migration Vouchers Program Terms and Conditions Change Log

Change log for FY26 Business Central Migration Vouchers Program Terms and Conditions

09/02/2025

QTM: FY26 Copilot Agents Voucher

How the FY26 Copilot Agents Voucher works, offer terms, eligibility, redemption process, and common questions.

09/02/2025

FastTrack Migration: Interactive Guidance

Interactive learning and assistance that assists FastTrack partner in learning specific aspects of a migration engagement. This does not replace nor is it to be confused with Advanced Deployment Guidance.

08/25/2025

T&Cs: Azure Local Boost Intel Program Terms & Conditions Change Log

Change log for Azure Local Boost Intel Program Terms & Conditions

08/19/2025

Portal Resource: Program Membership Overview

A Program Membership is a record that confirms the partner organization's eligibility and opportunity to participate in a special program managed by the Microsoft 365 Growth and Experiences team.

08/18/2025

Event download: New Copilot Growth Opportunities Release in FastTrack Partner Center Experience (FPX) Deep Dive and Q&A - Materials

Materials - New Copilot Growth Opportunities Release in FastTrack Partner Center Experience (FPX) Deep Dive and Q&A

08/13/2025

T&Cs: Azure Local Boost AMD Program Terms & Conditions Change Log

Change log for Azure Local Boost AMD Program Terms & Conditions

08/11/2025

Download: QTM - National Health Service (NHS) Public Partner List

PDF list of NHS FastTrack Ready Partners

08/07/2025

QTM: FY26 M365 Copilot Voucher

How the FY26 M365 Copilot Voucher works, offer terms, eligibility, redemption process, and common questions.

08/05/2025

QTM: FY25 M365 Copilot Deployment Offer

How the FY25 M365 Copilot Deployment Offer works, offer terms, and common questions.

07/29/2025

Event Download: NHS FastTrack FastTrack Partners with Accenture - Materials (1)

Materials for NHS FastTrack FastTrack Partners with Accenture

07/29/2025

Download: FY25 FastTrack Partner Community Terms and Conditions

The FY25 Terms and Conditions (T&Cs) for the FastTrack Partner Community (FPC).

07/28/2025

Partner Success Stories and Resources

Partner Success Stories and Resources

07/28/2025

Event download: FY26 FastTrack Ready Partner Kickoff Call - Materials

Materials for FY26 FastTrack Ready Partner Kickoff Call

07/25/2025

Download: FY26 National Health Services England (NHS) Program Terms and Conditions

Terms and Conditions for FY26 National Health Services England (NHS) Program Terms and Conditions

07/22/2025

Partner Support: Statement Report - Access and Permissions

Required permissions to view reports

07/21/2025

Partner Support: Statement Report Overview

How to view current and historical statements

07/21/2025

Download: FastTrack Ready Partner Program (FRP) Terms & Conditions

Terms & Conditions for FastTrack Ready Partner Program (FRP)

07/15/2025

Download: Microsoft Entra Permissions Management Voucher Program Approved Partners

Microsoft Entra Permissions Management Voucher Program Approved Partners list

07/14/2025

Partner Support: Statement Report - Earning History

View data from multiple statements at the same time.

07/14/2025

Partner Support: Statement Report - Statement Details

How to filter the report, replicating the pre-existing Excel downloadable file

07/14/2025

Download: M365 Rapid Adoption Program Proof of Execution

Proof of Execution for M365 RAP

07/11/2025

QTM: FY25 Rapid Adoption Program

Opportunity to assist eligible customers onboard and consume Microsoft Dynamics 365 workloads

07/11/2025

T&Cs: AI Business Process Vouchers (AIBPV) Program Terms & Conditions Change Log

Change Log for AI Business Process Vouchers (AIBPV) Program Terms & Conditions

07/10/2025

T&Cs: GIGA Modern Management Incentive Program Terms & Conditions Change Log

A high-level overview of updates to the GIGA Modern Management Incentive Program (GMMIP) Terms and Conditions (T&Cs)

07/10/2025

Download: FY26 Microsoft Entra Permissions Management Program Terms and Conditions

Terms and Conditions for FY26 Microsoft Entra Permissions Management Program

07/09/2025

Download: White Paper - Evolving Customer Acquisition Cost

Whitepaper detailing the evolving Customer Acquisition Cost for FPC

07/07/2025

QTM: How to submit a customer registration for Quick to Market Programs

How partners register customers for all Quick to Market (QTM) programs

07/07/2025

Partner Support: Statement Report - Navigation

How to navigate the three pages of the Statement Report

07/07/2025

Event download: FY26 Quick to Market Voucher Program Updates - MWSDO and Copilot - Materials

Materials for FY26 Quick to Market Voucher Program Updates - MWSDO and Copilot

07/03/2025

Event download: Intune Windows Secure Devices and Manage Updates Advanced Deployment Guides Office Hours - Materials

Materials for Intune Windows Secure Devices and Manage Updates Advanced Deployment Guides Office Hours

06/30/2025

Partner Support: Microsoft 365 Copilot

Help partners support M365 health and upselling

06/27/2025

Event download: New FastTrack Partner Center Experience Release Deep Dive and Q&A - Materials

Materials for New FastTrack Partner Center Experience Release Deep Dive and Q&A

06/26/2025

Portal Resource: Agreements

Location where partners accept, decline agreements

06/25/2025

QTM: FY25 GMMIP (GIGA 2.0 Modern Management Incentive Program)

Partner opportunity to assist the Japanese government (the Ministry of Education (MoE) and the Ministry of Finance (MoF)), digitize and improve student outcomes

06/25/2025

Partner Support: How to access and view statements

Outline of various ways partners can access payment and statement information for Voucher redemption.

06/23/2025

Partner Support: Drive customer intent with FastTrack SMEs

Optimizing partner-SME collaboration through webinar with customers.

06/19/2025

Incentives: Statements - When to expect payment for milestone achievement

When to expect payment for milestone achievements.

06/09/2025

Power BI Dashboard: Performance by Usage Milestone Tab

Overview of the Performance by Usage Milestone Tab within the Power BI Dashboard.

04/15/2025

FastTrack Partner Community: Payment Central Contact

Steps to change the Payment Central Contact.

03/25/2025

Partner Support: Request Incentive Support

How to request incentive support (non-OSU).

03/25/2025

Partner Support: Payment Dispute

What to do when there is a discrepancy between your records and the monthly statement you receive, and how to submit a dispute.

03/20/2025

Power BI Dashboard: Usage Trend Charts Tab

Overview of the Usage Trend Chart Tab within the Power BI Dashboard.

03/19/2025

Download: Partner Engagement Registration Proof of Engagement

Proof of Engagement (POE) for Partner Engagement Registration.

02/27/2025

FastTrack Partner Community: Partner Mergers and Acquisitions

Guidance for partners who are undergoing a merger or acquisition and working with a Partner Success Manager (PSM)

02/27/2025

Partner Center: Customer Registration and Workload Claiming

How to submit, get approval, and claim customers and associated workloads, to have evaluated for incentive earnings via the Claiming Partner of Record (CPOR) process in Partner Center.

02/04/2025

FastTrack Partner Community: Business Expectations of FastTrack Ready Partners

How Partners determine the scope of the FastTrack Benefit and assist customers in understanding what is within scope of the FastTrack Benefit.

02/04/2025

FastTrack Partner Community: The Partner Success Team and Delivery of the Benefit

The opportunity, program components, and how the Microsoft Account Team supports the Partner Organization.

02/04/2025