QTM: Modern Work & Security CSP Voucher Pilot

Offer effective date

These terms apply to the MW & Security CSP Voucher Pilot Program that runs April 23, 2025, through June 30, 2025, or until all vouchers have been claimed.

How it works

The Microsoft Field will nominate eligible customers to receive a MW & Security CSP voucher* to help accelerate ME3/ME5 workloads. Services credit(s) must be redeemed through an eligible CSP Program Partner.

The CSP Program Partner is responsible for engaging with eligible customers to assist in deploying ME3/ME5 workloads by:

1. Submitting voucher redemptions through the QTM Voucher Redemption Process
2. Ensuring the eligible customer has deployed workloads within scope for all ME3/ME5 workloads. 

Under the CSP Voucher, the following SKUs are qualified for voucher issuance:

• M365 E3 (O365 - M365 Suites Core | O365 Core - M365 E3 | O365 - M365 E3 FUSL and O365 - M365 E3 FUSL (No Teams) 
• M365 E5 (O365 - M365 Suites E5 | O365 E5 - M365 E5 Suites | O365 E5 - M365 E5 FUSL and O365 E5 - M365 E5 FUSL (No Teams) 

*Limited to one deployment offer per TPID only.

How to earn incentive(s) 

Step 1: The CSP Program Partner will download the MW & Security CSP Program Statement of Work (SOW) template, complete the template, and obtain the eligible customer’s signature and submit a voucher redemption request before the expiration date.
Step 2: The CSP Program Partner will download the MW & Security CSP Program Proof of Execution (POE) template, complete the template, and obtain the eligible customer’s signature and submit the final voucher redemption request by the expiration date.

Important notes:

1. All vouchers require separate SOW and POE and redemption submissions.
2. Unless the SOW and POE are both submitted and approved by the expiration date, identified on the voucher, the CSP Program Partner will only receive the approved SOW 30% payment for Commercial Customers.
3. Microsoft will evaluate the request for eligibility. If approved, the CSP Program Partner will receive an approval notification from FTSpIncentiveClaims@microsoft.com.
4. Microsoft will evaluate the request for eligibility. If approved, the CSP Program Partner will receive an approval notification and then the funds according to the payment terms: FY25 MW & Security CSP Terms and Conditions.

Award details 

• Only eligible partners onboarded for this offer can support the execution.
• A Microsoft Field resource must nominate the customer to be eligible to receive the voucher.
• The voucher must be communicated to the customer during pre-sales, after the voucher slot is confirmed. The voucher is issued after the deal has been signed.
• Final approval occurs after revenue is booked and the deal has been closed in MS Sales.

Payment is structured as dictated:

• 30% paid on submission and approval of SOW
• 70% paid on submission and approval of POE

Partner program eligibility

To participate in this program a partner must:

• Be a partner eligible to deliver End Customer Investment Fund (“ECIF”) Projects (“ECIF Supplier”)
• Be a Cloud Solution Provider (CSP)
• Agree to complete Payment Central onboarding and profile setup
• Be invited by Microsoft to join the program

Eligible customers 

Customer eligibility 

To qualify for the program, an account needs to have a net new or upsell opportunity for 300 new (incremental) seats of M365 E3/E5 or M365 E3/E5. The customer must purchase a minimum of 300 incremental seats in total across the eligible SKUs on a new annual term CSP subscription.
Note: Ineligible customers include enterprise customers, nonprofit customers, education customers, Public Sector customers, and Small and Medium Businesses (SMB) customers. 

Rate card 

* Please note: The voucher from the MW & Security CSP Voucher Program cannot be combined with another offer for the same qualifying workloads, including ECIF.

Additional notes

• The Modern Work & Security CSP Voucher Program voucher cannot be combined with the MCI CSP Deployment & Adoption Accelerator for ME3/5.
• Excludes Public Sector, EDU and nonprofit customers
• Excludes qualifying workloads: FUSL Teams

FAQ

Where can I find the terms and conditions (T&C's) for this offer?
FY25 MW & Security CSP Terms and Conditions.

What is the partner eligibility process for the CSP Partner?
Partners must be ECIF-eligible, have an active Microsoft AI Cloud Partner Program membership, and accept the program terms and conditions.
Existing CSP Partners who have community memberships within the FastTrack Partner Community will automatically receive an invitation to opt-in to the program.
For non-Community Members, a communication from PXPartnerOnboarding@microsoft.com will be sent to the partner, directing them to self-nominate at Apply to a Program · FastTrack Partner Community Portal. Once the nomination is submitted, the partner will receive an invitation to opt-in to the program.

Does the CSP transacting partner need to be a FastTrack partner?
Unlike the EA Deployment Offer Program, which requires partners to be a FastTrack Ready Partner, the MW & Security CSP Voucher Pilot is expanding partner eligibility to be broader than FastTrack Partner Program. All CSP transacting partners who wish to participate in the CSP voucher program will have the opportunity to opt-in to the MW and Security CSP voucher pilot program.  

Is the CSP transacting partner notified when a voucher nomination is received and/or approved? 
Microsoft sellers should work with the CSP transacting partner before the nomination, so the CSP partner is informed. The customer should provide the voucher to the CSP transacting partner, who will redeem via the FastTrack Partner Community Portal by submitting an SOW. 

Can a voucher be transferred to another customer?
No, it cannot be redeemed by or transferred to another customer. It can only be redeemed by the customer to whom it was issued.

Who can claim the CSP Voucher? 
Only the transacting CSP partner can claim the voucher. The default is for the CSP to deliver the deployment, however, if the customer chooses another partner for deployment, they can do so. The alternate partner may need to be invited to the program if they are not already onboarded. 

How long does it typically take to get approval for initial or final voucher redemption requests?
Within three business days, unless additional info/documentation is required.

Can I submit my own SOW/POE documents for the voucher redemption request?
No, only the templates provided can be used and must be signed by both customer and partner.

Can a customer be nominated for a voucher after a deal has closed?
No. A customer must be nominated and approved prior to deal closing.

Can a partner process a deal in June and still claim the voucher?
The partner can close a deal by June 30, 2025. For CSP deals closed in June, revenue will appear in July FY26. To maximize pilot availability, we extended it through Q4, acknowledging some deals/revenue may land in July FY26. 

Could you please clarify which partners are already in the CSP Voucher Program and what are the criteria for them to be added?
Microsoft is proactively reaching out to existing FastTrack Ready Partners who are also CSP to opt-in the MW & Security CSP Voucher Program. Once the partner completes the opt-in and onboarding process, the partner will be shown on the MW & Security CSP Approved Partners list: https://aka.ms/MWSCSPApprovedPartners. For Partner program criteria, please refer to How it works.