QTM: FY26 M365 E3/E5 Migration & Deployment Voucher

In this article: How it works | Offer terms | Eligible customers | For Eligible Commercial customers | For Eligible Public Sector customers | Program resources | Common questions | Countries included in the Office365 E1+ Offer

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Starting July 1, 2025, and running through June 30, 2026, Microsoft-nominated customers making a new and qualifying purchase during the offer period are eligible to receive a services credit to be used with a qualifying partner.

Note: As of July 1, 2025, the Modern Work & Security Deployment Offer (MWSDO) is rebranding to M365 E3/E5 Migration & Deployment Voucher (ME3E5); program requirements and activities are similar to the prior year program. For information about the FY25 Modern Work & Security Deployment Offer, please see the https://aka.ms/M365E3E5MigrationDeploymentTerms.

How it works

Once an approved customer makes a qualified purchase, they will receive an email for the Voucher that contains the information needed for the engagement.

Then the customer will:

1. Work with an eligible partner to redeem the voucher and complete the engagement. 
    Note: If they are not currently working with an eligible partner, they can either: Submit a Partner Referral Submission Form to be matched to an eligible partner (provided in the voucher email).

-or-

Select an eligible Partner from the Eligible Partner List.

2. Present the selected partner with the Voucher ID email, which will enable the Partner to begin work and initiate voucher redemption and payment requests.
Important! For partners, this follows the Standard Referral process as well as the ME3E5 Voucher Redemption Process. 
 

Offer terms 

• Offer valid on qualifying M365 workload purchases made July 1, 2025, through June 30, 2026, for nominated customers.
• Deployment services credit must be redeemed within six months of the Voucher issuance. The Voucher expiration date is stated on the Voucher.
• Limit of one type of Voucher per customer. Vouchers may not be redeemed by or transferred to another customer. Review the program Terms and Conditions for M365 E3/E5 Migration & Deployment Voucher Program for full details.

Eligible customers

The Microsoft field will nominate eligible customers to receive a voucher in deployment services credit to be redeemed through a Program Partner for the deployment and migration of M365 and/or deployment services credit to be redeemed for the deployment of M365 E3 and E5, Compliance, Frontline Worker (F3 and F5) attached to M365 E3/M365 E5, Teams Phone, or Office365 E1+ (in specific emerging markets only) workloads.

• Eligible Customers: Commercial, SMC Corporate, Public Sector (excluding US Federal), and Education customers only
• Ineligible Customers: Non-profit, US Federal, GPP, and CSP accounts

For eligible Commercial customers

​​​​The voucher will be redeemed in two parts: (1) Initial and (2) Final Payment based on the documentation submission for each as per the process outlined below. Each payment will be 50% of the Voucher value or SOW value, whichever is less.

Redemption of both payments must be completed within six months of being issued, indicated by the expiration date on the Voucher. It is possible for a Voucher to be redeemed for the initial payment but not qualify for the final payment if the six month Voucher expires.

• 50% Payment: Submission and approval of signed Statement of Work (SOW), refer to SOW template, between partner and customer.
• 50% Payment: Submission and approval of signed Proof of Execution (POE), refer to POE template, between partner and customer.

All other services outside of the Scope of Work workloads, but supporting the qualified offer deployment, can be considered billable and usable for the workload indicated on the Voucher. Please refer to the https://aka.ms/M365E3E5MigrationDeploymentTerms for more details.

Commercial customer: redemption process

1. The Program Partner downloads the program Statement of Work (SOW) template, completes the template and obtains the customer’s signature, submits an Initial Payment Request of 50% of the voucher value or SOW value, whichever is less, prior to the expiration date on the voucher, and uploads the signed SOW.
2. Quick to Market (QTM) Registrations will evaluate the request for eligibility. Once approved, the partner will receive an approval notification, then the funds according to standard timelines documented in the program Terms and Conditions.
3. Upon approval, the Program Partner and Customer complete the engagement as outlined in the SOW. Note: please ensure an approval notification is received prior to starting the work with the Customer.
4. Upon completion of the project, the Partner downloads the program Proof of Execution (POE) template, completes the template and obtains the Customer’s signature and submits the Final Payment Request of 50% of the voucher value or SOW value, whichever is less, prior to the expiration date on the voucher.
5. QTM Registrations will evaluate the request for eligibility. If approved, the Program Partner will receive an approval notification, then the funds according to standard timelines documented in the program Terms and Conditions. Review the Payment and Dispute guidance if you have any questions.

Note: The Voucher redemption value is fixed and is based on the value of the qualifying M365 (E3/E5), Frontline Worker (F3/F5) attached to M365 E3/E5, Compliance and Teams Phone workload purchase(s).
 

 For eligible Public Sector customers 

For compliance reasons, Public Sector customer Vouchers are not eligible for an initial payment upon SOW submission and will be paid upon project completion and POE approval. The single payment for 100% of the Voucher value or SOW value, whichever is less, will be made based on submitting and having approved both an Initial Payment Request and a Final Payment Request per the process outlined below.

Note: This means it is possible for a Voucher to be redeemed but not qualify for payment if the six month voucher expiration date occurs prior to submission of the Final Payment Request.
All other services outside of the Scope of Work workloads, but supporting the qualified offer deployment, can be considered billable and usable for the workload indicated on the voucher. Please refer to the Terms and Conditions for more details.

Redemption process

1. The Program Partner downloads the program Statement of Work (SOW) template, completes the template, obtains the customer’s signature and uploads the signed SOW.
    
2. QTM Registrations will evaluate the request for eligibility. If approved, the Program Partner will receive an approval notification.
    
3. Upon approval, the Program Partner and customer will complete the engagement as outlined in the SOW. Note: please ensure an approval notification is received prior to starting the work with the customer.
    
4. The Program Partner will download the program Proof of Execution (POE) template, complete the template, obtains the customer’s signature and submits the Final Payment Request of 100% of the Voucher value or SOW value, whichever is less, prior to the expiration date on the Voucher.
    
5. QTM Registrations will evaluate the request for eligibility. If approved, the Program Partner will receive an approval notification and the funds according to standard timelines documented in the program Terms and Conditions. Review the Payment and Dispute guidance if you have any questions.
    

Program resources 

• SOW template - https://aka.ms/ME3E5MigrationDeploymentSOW
• POE Template - https://aka.ms/ME3E5MigrationDeploymentPOE
• Program Partner Community Terms and Conditions – https://aka.ms/M365E3E5MigrationDeploymentTerms
   

Common questions

Most common questions such as incentives, Voucher types, workloads, partner and customer eligibility, and more can be found in the program Terms and Conditions.

Q: Is there a M365 E3/E5 Migration and Deployment Voucher incentive targeted to emerging markets?
Yes. As of May 7, 2024, there is an additional SKU for SMC-C Customers located in ASEAN, India and LATAM countries only to promote additional security and productivity features. These customers can utilize the M365 Deployment Offer Voucher or the M365 Migration & Deployment Voucher.
The Office365 E1+ SKU includes: Office365 E1, Office 365 DLP, Entra ID Premium P1 and Intune workloads, and the amount of the voucher is based on the value of the qualifying workload purchase.

Q: How do I redeem the Office365 E1+ Offer?
This SKU can be used for either the M365 Deployment or the M365 Migration & Deployment voucher. Redemption works the same as with the other eligible workloads as described in the Redemption Process. Vouchers expire six months after issue date. 

Q: What can each offer voucher type be used for?

• M365 Deployment Voucher can be used to deploy eligible workloads: M365 E3 and E5, Frontline Worker (F3 and F5) attached to M365 E3/M365 E5, Compliance, Teams Phone.
  • For Office365 E1+: Office365 E1, Office 365 DLP, Entra ID Premium P1 and Intune workloads.
     
• M365 E3/E5 Migration and Deployment voucher can be used to migrate and deploy eligible workloads: M365 E3 and E5, Frontline Worker (F3 and F5) attached to M365 E3/M365           E5, Compliance, Teams Phone. Customers must be performing a migration from Office On Premises products and/or one or more compete migration from all competitors.
   
• For Office365 E1+: Office365 E1, Office 365 DLP, Entra ID Premium P1 and Intune workloads.

Q: Can M365 E3/E5 Migration & Deployment be combined with M365 Deployment voucher?
No, customers are limited to one M365 Deployment or one M365 Migration & Deployment voucher per TPID. These Vouchers cannot be combined.

Q: Can the M365 E3/E5 Migration and Deployment Voucher be used for Tenant-to-Tenant migration?
No, customers must be performing a migration from Office On Premises products and/or one or more compete migrations from any competitor.

Q: Can a Voucher be transferred to another customer?
No, it cannot be redeemed by or transferred to another customer. It can only be redeemed by the customer to whom it was issued.

Q: How will the partner know if their customer has been issued a Voucher?
Customers receive an email with the Voucher, they then present the Voucher to the partner of their choice to engage.

Q: Can this offer be used in conjunction with End Customer Investment Funds (ECIF) funding?
This offer cannot be combined with deployment activity related to ECIF. This offer cannot be combined with deployment activity related to ECIF.

Q: Is this funding in US dollars?
Partner incentives are paid in local currency equivalent to the US dollar value of the deployment voucher.

Q: Where is this offer available?
The offer is global.

Q: How long does it typically take to get approval for initial or final redemption requests?
Within three - business days unless additional information or documentation is required. Notification should be sent out via email; you can also check the status on the FastTrack Partner Community Portal.

Q: Do you have to use the Voucher with one partner, or can you split it across multiple partners?
Only one partner can redeem a Voucher. Only one SOW can be submitted per Voucher.

Q: Can I submit my own SOW/POE documents for the Voucher Redemption Request?
No, only the templates provided can be used and must be signed by both the customer and partner.

Q: Can a customer be nominated for a Voucher after a deal has closed?
No. A customer must be nominated and approved prior to deal closing.

Q: Who can we contact if we have questions on the M365 E3/E5 Migration & Deployment Voucher program?
For issues related to Voucher redemption by Program Partners, email FTSpIncentiveClaims@microsoft.com. Note: This group will not be able to validate if a customer is eligible for the Program.

Q: Does this offer apply to EA renewals? Or only net new E3 /E5 purchases?
The offer can apply to EA renewals or Mid-Term. The offer must drive upsell or expansion opportunities.

Q: For Program Partners, is it necessary to claim all workloads or only security workloads in Claiming Partner of Record (CPOR)?
If working on a workload that is CPOR eligible, you should claim it while you are engaging on the deployment Voucher.

Q: Can a Program Partner decline to engage with a customer?
Yes. Program Partners are not under any obligation to provide the deployment work. This may happen if partners are at capacity and cannot perform the work. If this happens, please point the customer to other Eligible Partners.

Q: Is there a limit on the number of Vouchers a partner can redeem?
No. There is no limit on the number of Vouchers an eligible Program Partner can redeem when they are provided with the voucher by the customer.

Q: If an eligible partner receives a Voucher as a “customer”, are they eligible to redeem it?
Yes, they can redeem it through an approved Program Partner that is not part of their company. For example, Contoso US receives a Voucher. They can redeem via a different partner, such as ABC US. They cannot redeem via Contoso CA or any other subsidiary of their own company.

Q: Does the SOW need to be for the full amount of the Voucher?
The SOW may be for more, less, or the value stated on the Voucher. Payment will be for the Voucher value or the SOW value, whichever is less.

Q: Will taxes be paid in addition to the Voucher value?
No, partners are responsible for any related taxes. The program will only pay up to the stated Voucher amount. All payments are inclusive of any tax obligations.

Q: Is the program eligible for customers who upsell licenses under the Enterprise Agreement (EA) both in terms of the product plan and in terms of quantity?
Yes

Q: Would extending an existing EA customer be eligible (for example: from 2200 E3 to 5000 E3)?
Enterprise segment customers must own less than 1000 M365 E3 licenses and SMC-C segment customers must own less than 300 M365 E3 licenses prior to the promotional period.

Q: Is the program eligible for customers who change the license type from CSP to EA?
Yes

Q: Is the program eligible for Microsoft Products & Services Agreement | Microsoft Volume Licensing (MPSA) customers?
No
 

Countries included in the Office365 E1+ Offer

The O365 E1+ SKU is only offered in the following countries:

• ASEAN: Bangladesh, Cambodia, Indonesia, Laos, Malaysia, Maldives, Myanmar, Nepal, Philippines, Sri Lanka, Thailand, Vietnam.
• India
• LATAM: Antarctica, Argentina, Bahamas, Belize, Bermuda, Bhutan, Bolivia, Brazil, Caribbean New Markets (Excl. Cuba), Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Turks and Caicos Islands, Uruguay, Venezuela.