In this article: Mergers and Acquisitions | Merger Scenarios | Guidelines | Common Questions | Roles and Responsibilities | Templatized Project Plan
Mergers and Acquisitions
This section offers guidance and outlines the process within the FastTrack Ready Partner Program for partners who are undergoing a merger or acquisition.
Note: Due to the complexity of mergers and acquisitions it is important to consider the consequences of all decisions. Because planning, communication, and irreversible decisions need to be made, partners must inform their Partner Success Manager (PSM) as soon as possible.
The FRP Onboarding Team needs to be notified by the PSM.
Merger Scenarios
When a partner organization is considering merging with another organization, the FRP should review the following table to determine any potential eligibility impacts. Upon determining the applicable scenario, the FRP should contact their PSM to plan the merger and remain eligible for the FastTrack Ready Program.
The PSM and the FRP Onboarding Team will work with the FRP organization on the next steps.
Example:
Scenario 3: Non-FastTrack Ready Partners are required to sign the Terms and Conditions (T&Cs). After approval by the Regional Partner Manager (RPM), partners will be onboarded into the program.
Guidelines
The section below is only applicable if your merger falls under Scenario 2, when an FRP acquires an FRP.
Common Questions
The PSM should collect the answers to the questions below before reaching out to the FRP Onboarding Team to initiate and facilitate a plan of action to manage the merger within FastTrack systems:
1. Which company name/MPN ID will be used moving forward (determine which will be the Parent MPN and which will be the Child MPN)?
Note: The Child MPN will be allowed to remain as the FRP for six months only, from the date the merger was communicated to the FRP Team. Thereafter, the Child MPN will be offboarded from the program. The FRP Onboarding Team will send out a notice to the partners one month prior to offboarding the Child MPN.
2. Which tenant ID will the organization merge under?
3. What is the timeline for the merger?
4. How many companies are involved in the merger?
5. How many claims will be affected after the merger?
Note: At this point, the FastTrack team will no longer be able to migrate any claims from one MPN to the other. If claims need to be moved over to another MPN, they need to be resubmitted in Partner Center.
6. Which existing customers under the Child MPN get moved over to the Parent MPN?
Note: It will take several months for customers to move over from one MPN to another and the data to get synced in the FRP dashboard.
7. Are both the Parent and Child MPNs referral ready? If Parent MPN is not referral ready, then they will go through the normal process to become referral ready and cannot gain referral ready status through the acquisition. FRP/CSP status cannot be transitioned from one partner to another, only the Specializations and Competencies can be transferred.
Roles and Responsibilities
If two FRP organizations are merging, the following individuals must be involved in all discussions and the decision-making processes:
1. FRP-specific business and operational representatives from both organizations.
2. Technical representatives from both organizations.