Please submit all support and access issues to https://aka.ms/PXPartnerSupport.
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Customer Contact OSU-M365 to FCU
Suggested by Jami Styx – Rejected – 3 Comments
As Microsoft looks to transition to PC (FastTrack Ready) is there a way to automatically update the customer contact to be the same as the customer contact listed in the OSU-M365 claim submission? -
Connect forecast dates in FTOP to incentives to predict future revenue
Suggested by Irma Roossink – Completed – 5 Comments
It would be great to connect forecast dates in FTOP to the related incentives. For example if you have forecasted June for a customer to get 40% usage on Intune, it will show the related incentive amount for that date in June. In that way we can forecast our total revenue for the upcoming months. -
過去月のUsage実績を各月毎それぞれのデータを１アクションでエクスポート出来るようにしてほしい
Suggested by FSI-DL-CustomerReferral FSI-DL-CustomerReferral – Completed – 2 Comments
現状では、各月毎にチェックをいれてExportする動作を、月毎に複数回実施しないと欲しいリストが出力できない。
複数月を１アクションで出力できるようにして欲しい。
(現状では複数月をチェックしてExportを実施した場合、該当期間の合算値が出力される。欲しいのは各月毎にそれぞれのデータです。)
【事象の起きる箇所】
FTOP FRP Dashboard
タブ：「Services Usage」
表の名前：Services Usage
項目：Select Month(s)の スライサー -
FTOP Services のリンクマークを選択した際にTenant Errorと表示され、かつ修正できない案件が残っている
Suggested by FSI-DL-CustomerReferral FSI-DL-CustomerReferral – Completed – 2 Comments
自社の対象として表示される案件は非表示もしくは修正ができるようにして欲しい。
【事象の起きる箇所】
FTOP FRP Dashboard
タブ：「15% Forecast」及び「40% Forecast」
表の名前：Forecast Date has passed
項目：FTOP Services のリンクマーク -
API connection or a way to connect to ftop data and export
Suggested by Patrick Negrean – Rejected – 1 Comments
Hello, I'm very much interested in trying to automate the process of exporting data from FTOP. For example I'd like to be able to connect it to an excel or a Access DB or even a LOB app that might connect sales, the data from the clients and FT Managers. This way I could generate alerts when different thresholds are met (i.e usage, new workloads, etc...) Is there a way to do this? Thank you kindly! -
FTOPのServices UsageにてPAUが 0で表示される事象を修正して欲しい
Suggested by FSI-DL-CustomerReferral FSI-DL-CustomerReferral – Completed – 2 Comments
Translation: When checking utilization in services Usage in FTOP, the PAU is displayed as 0 for some customers and the correct usage status cannot be confirmed.
We would like you to cure this event because we want to support you after correctly grasping the current situation of customers.
FTOPのServices Usageで利
用率を確認する際に、いくつかの顧客に対してPAUが 0で表示され正しい利用状況が確認できない。
顧客の現状を正しく把握したうえでサポートしたいので、この事象を治していただきたい。 -
Unclaimed and Milestone Opportunity
Suggested by Jami Styx – Completed – 2 Comments
Within Power BI - Unclaimed and Milestone Opportunity tab can you please add customers TPID? -
FRP Help Support emails are too vauge
Suggested by Austin Donaldson – Completed – 3 Comments
When a ticket is created in FRP Help an email is received by the submitter:
Subject: We have received your Submission
Body: We've Received your submission: CAS XXXXXXXX
Similarly to tickets opened with Partner Center Support, the email is not helpful in identifying what the support ticket is about. It should be relatively easy to add the title and body to the email to avoid having to click a button just to see what the ticket is about. -
Data Health on FTOP Reporting
Suggested by Winne Carrisa – Completed – 2 Comments
As per my knowledge on November 2021 "Overall Status" was not required to be updated anymore. Could you take it out from Data Health indicator so that it wont reflected on the overall equation of data health compliance score? -
Including Forecast Dates in Service Usage Reports
Suggested by Samer Haque – Rejected – 2 Comments
Hi team,
It would be great if you could include the forecast date in the Service usage report for any workload an FRP has a CPOR claim on. Currently we have to export multiple reports and then join them together to get a view on 15 and 40% forecast dates.
Having this information in the service usage would be useful as it will help with making sure forecast dates are accurate and will allow us to focus on bringing the adoption dates forward.
Cheers,