Austin Donaldson Senior Co-Sell Business Strategist

When a ticket is created in FRP Help an email is received by the submitter:

Subject: We have received your Submission
Body: We've Received your submission: CAS XXXXXXXX

Similarly to tickets opened with Partner Center Support, the email is not helpful in identifying what the support ticket is about. It should be relatively easy to add the title and body to the email to avoid having to click a button just to see what the ticket is about.