Share FRP program tools and Reporting feature requests, suggestions, ideas, and insights/feedback.
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  • 2

    PBI report - Performance by Usage Milestone tab - bucket size field

    Suggested by LeeAnne Hughes Completed  0 Comments

    I love that we have additional fields (QE/AE/AU at time of claim) and we have the new workloads (MIP, Teams Meetings, etc.) in the Performance by Usage Milestone tab!!  However...... I would like to request we add the bucket size back to this report please.  The Bucket Size field is quite useful for quickly identifying incentive amounts and forecasting. 
  • 3

    OLM-MAM full access to report

    Suggested by Sebastian Baca Completed  1 Comments

    OLM-MAM report is currently not reporting on ALL tenants and a lot of tenants are missing (even though we have CPOR records correctly assigned).

    We NEED visibility into usage for OLM-MAM for ALL of our tenants in FTOP. 
  • 2

    Child Tenants of S2500 Customers

    Suggested by Samer Haque Rejected  0 Comments

    Previous Post on Yammer:

    We thought we should share this with the rest of the partner community. We have raised a ticket in relation to this issue with FRPhelp and the data and Tools team is reviewing the following.

    We have found that the S2500 customers are being identified or tracked using TPID. The problem is in a scenario where multiple customers share the same TPID, all of these customers are being flagged as S2500 customer. For example, we currently have one S2500 customer in an industry vertical and as it shares the same TPID with 15 other tenants, they are all being flagged as an S2500. We have reached out to most of the accounts team and got confirmation from them that not all of them are considered S2500 customers, rather the parent tenant is the S2500 customer.

    We know we are not being measured on this currently, however, the non S2500 customers are skewing the data health results and also creating a bit of confusion on who the actual S2500 customers. In our opinion, FTOP should not be flagging child tenants of S2500 customers as a 'S2500' customer.

  • 7

    Custom fields in FTOP - Services Usage report

    Suggested by Leslie Dunlop Rejected  0 Comments

    For our customers in FTOP, we'd like the ability to add a couple of custom fields where Partners are able to enter information specific to our organization. For example, customer IDs that is specific to our organization, region, sales rep, etc. and the ability to include that that information with the service usage report.   This would simplify the process to run targeted campaigns within our organization. 
  • 11

    Data health for complete milestones

    Suggested by Sabina Bandula Completed  1 Comments

    Data health seems to be affected when usage drops even after a milestone has been reached (perhaps client purchased more entitlements). It would be nice if this could be controlled in some way. 

    Example: recently a client was on track and had passed 15% milestone, but then purchased an additional ~200 entitlements which dropped the usage percentage. Its not easy to see if/when they had hit that milestone, and now it remains as additional work in data health. 
  • 10

    Teams Meetings, Voice and App & Solutions Active Usage Views

    Suggested by Georgina Rollins Completed  0 Comments

    When we we get visibility of the MAU for Teams Meetings, Voice and App & Solutions within FTOP?

    So we can see where we are against Claims and help push the workload forward.
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