Share FRP program tools and Reporting feature requests, suggestions, ideas, and insights/feedback.
Please submit all support and access issues to https://aka.ms/PXPartnerSupport.

  • 0

    New CPOR Claim Process feedback

    Suggested by LeeAnne Hughes – Rejected  – 0 Comments

    The new process is pretty simple and I am happy w/ the changes that were made.  It is a huge improvement over the previous process.  Kudos on that.

    My only feedback is that if the partner already has some workloads claimed for a customer and they are claiming additional workloads, the workloads claimed previously shows as claimed by another partner, when the other partner is themselves.  In my opinion, if the partner already has claimed workloads, it should just show the CLAIM ID by those services.  If a DIFFERENT PARTNER has claims for those workloads, then the previous statement would be accurate.

  • 0

    I want to check all customer information on FRP Dashboard（Service Usage page）

    Suggested by Waka Nodera – Completed  – 0 Comments

    I have a request regarding the service usage page of the FRP dashboard.
    Previously, I could see Service Usage for all customers.
    From this month it seems to have a filter with "IsCurrentMonth" = "true".
    I want to check the Service Usage of all customer like before.
    Please consider making it possible to check all customer information.

  • 1

    FRP Dashboard で Claimed ワークロード のインセンティブ状況も把握したい

    Suggested by Waka Nodera – Completed  – 1 Comments

    [Machine translation] You can check the "Unclaimed & Milestone Opportunity" tab of FRP Dashboad to see the potential incentives for Unclaimed.
    We believe that being able to confirm incentive expectations for claimed workloads will make it easier to follow up with customers.
    Please consider adding more functions. 
     
    Original text
    世話になっております。
    FRP Dashboadの「Unclaimed &Milestone Opportunity」タブで、Unclaimed のインセンティブ見込みを確認できると思いますが、
    Claimed ワークロードについてもインセンティブ見込みを確認できると、お客様へのフォローアップ等が実施しやすくなると考えております。
    ぜひ機能追加の検討をお願いいたします。   I also want to understand the incentive status of Claimed workloads in the FRP Dashboard

  • 4

    Integrate Yammer into Partner Community Portal

    Suggested by Sohong Chakraborty – Completed  – 2 Comments

    Yammer being a networking tool should be integrated into the Partner Community Portal, which will make it easier for partners to collaborate using a single portal.

  • 1

    Filters on FCU in partner Center

    Suggested by Wayne Moody – Completed  – 2 Comments

    Hi there, 
    When we go into the FCU in partner center as I have access to all subsidiaries MPN IDs I see all tenants, please can we have a MPN  / Country filter to break out individual MPNs / Countries instead of an all up view. 
     
    Thanks

  • 1

    Workshop Tab - in FCU Dashboard has 0 accuracy?

    Suggested by Jefferson Braga – Completed  – 1 Comments

    Hi, When submitting for workshops based on the FCU - Workshop Eligibility tab. There are quite a lot of customers that then show 0 workshop eligibility. So therefore the "estimation" purpose of the FCU tab is negligible. Whilst being an integral part of the Customer Lifecycle being developed here. This data would be very helpful if it was accurate please.

  • 0

    Support requests - include title and problem description

    Suggested by Sylwia Aderek – Completed  – 3 Comments

    Hello,

    I would like to request to include "Problem summary" in the topic of the email messages regarding specific tickets.
    Also if possible please include the problem description from submitted ticket as having couple tickets open it is hard to identify which case the response apply to.

  • 0

    PARTNER CENTER / Workshops based customer list

    Suggested by Damla ER – Completed  – 2 Comments

    In the Partner Center dashboard, we can provide customer-based workshop eligibility control. However, we cannot quickly and practically see which customers are eligible for which workshop. For this reason, encountering a customer screen on a workshop basis will make our work practical.

  • 1

    Customer Success Manager

    Suggested by ELZI KRISPEL – Rejected  – 2 Comments

    Hello, I see when customer reached the millstone, the "potential earnings" becomes zero, Processing begins but, We don't see any processing data in any reports.

  • 5

    FTOP Contact Data

    Suggested by Julius Heise – Completed  – 2 Comments

    Dear all, it seems that the contact information attached to FastTrack customers is often very much outdated from the Microsoft side. Positions like Account Manager, Customer Success Manager etc. are seldomly attached to the correct people. I know that people, positions and responsibilities change quickly at Microsoft but I would really appreciate if an effort could be made. Otherwise the contact information are worthless. Thanks indeed!
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