Please submit all support and access issues to https://aka.ms/PXPartnerSupport.
-
PARTNER CENTER / Workshops based customer list
Suggested by Damla ER – Completed – 2 Comments
In the Partner Center dashboard, we can provide customer-based workshop eligibility control. However, we cannot quickly and practically see which customers are eligible for which workshop. For this reason, encountering a customer screen on a workshop basis will make our work practical. -
Insights in FCU for new RFAs
Suggested by Samer Haque – Completed – 5 Comments
Since moving from FTOP to FCU, we have lost visibility to the usage across the customer's tenant when a new RFA is received. Our understanding is that once a successful CPOR claim is made, only after a certain period (8 days) will we get visibility to the utilisation of all the other workloads (where CPOR hasn't been claimed by another partner). This means we don't get the insights into the customer's usage till much later into the FastTrack engagement. Is the gateway team able to provide a snapshot of the usage across the tenant in the RFA notes? This will give us insights and better prepare for the kickoff and see what other conversations we can have to drive adoption across the tenant. This information used be available to us in FTOP - service usage reports prior to the move to FCU. -
Feature Add Request: FCU Tenant Export
Suggested by John Drane – Completed – 2 Comments
Please add an export function to the list of Tenants. We use Tenant workloads details as an input source to our sales campaign application to drive partner services collaboration on under-/unused workloads. -
API connection or a way to connect to ftop data and export
Suggested by Patrick Negrean – Rejected – 1 Comments
Hello, I'm very much interested in trying to automate the process of exporting data from FTOP. For example I'd like to be able to connect it to an excel or a Access DB or even a LOB app that might connect sales, the data from the clients and FT Managers. This way I could generate alerts when different thresholds are met (i.e usage, new workloads, etc...) Is there a way to do this? Thank you kindly! -
Unclaimed and Milestone Opportunity
Suggested by Jami Styx – Completed – 2 Comments
Within Power BI - Unclaimed and Milestone Opportunity tab can you please add customers TPID? -
Targeted campaign for MCI engagement
Suggested by Voice of FPC – New – 0 Comments
Problem statement: Need functionality to select one MCI engagement and see a list of all eligible customers.Specific process/tool/data: FPXImpact: Unable to create targeted campaigns efficiently.Measure impact: Increased campaign success rate.