Please submit all support and access issues to https://aka.ms/PXPartnerSupport.
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Certificate as FRP.
Suggested by Chie Kawaguchi – Completed – 1 Comments
I would like to issue a certificate as FRP.
We are sometimes asked for documents to prove that our partners are FRP, so we would be very grateful if we had official documents from Microsoft. -
Integrate Yammer into Partner Community Portal
Suggested by Sohong Chakraborty – Completed – 2 Comments
Yammer being a networking tool should be integrated into the Partner Community Portal, which will make it easier for partners to collaborate using a single portal. -
No option to update Notes Field for RFA's
Suggested by Han Weghorst – Completed – 3 Comments
We now use the great new FCU interface and when we receive a RFA, in the Notification Email we can now open the Notes Field giving us date about the requested workload(s). So we can decide to take a RFA, or not, based on that summarized information. In the same Notification Email we should confirm having the RFA received and also that we reached out to the customer for the first time. So MSFT would have some information about the progress the FRP is making. But as we can not update the Notes Field for RFA's, we can not provide further feedback, like outcome of this first customer meeting, if we would like to reject, etc.. As providing that feedback is no hard requirement in the T&C, but wanting to share meaningful information with MSFT, it would be a nice to have function, in my opinion, to be able to update the Notes Field for RFA's. -
FTOP to PC Transition testing
Suggested by Core BTS FRP Referrals – Completed – 0 Comments
Requesting early access to the tools and reporting within Partner Center as FTOP makes the transition to Partner Center. Looking to be apart of a pilot, leveraging the portal before any go live dates. -
FTOP Automation for CPOR workloads in FTOP Survey fields?
Suggested by LeeAnne Hughes – Completed – 1 Comments
Is there a way to automate the eligible workloads in the Customer Contact section w/i FTOP for CPOR approved workloads?
To update the Customer Contact field in FTOP FRPs have to manually add the workloads eligible for survey. Is it possible to have automation put in place that would auto-populate these workloads based upon approved CPOR?
OR...... can the survey team pull the workloads from the CPOR Partner Information field (the FRP stamp) found w/i each workload under the Services tab of FTOP? The query could look for fields not null & add those workloads to the survey eligibility report. -
Reporting on received RFAs and referrals.
Suggested by Anton Gribovskiy – Needs Votes – 0 Comments
For FastTrack partner with many subsidiaries, it would be really useful to have an option to export the report for received RFAs and referrals. This would help analyze the performance across subsidiaries. We now need to turn to our MSFT FastTrack manager for that kind of report. -
FT Voucher Portal Interface
Suggested by Han Weghorst – Completed – 2 Comments
It is great to have a single portal to see the status of all FastTrack Vouchers.
We would like to share our thoughts on enhancing the View interface with:- A filter or search option to select specific Customers or VoucherID's- Showing the Expiration Date- Showing the Voucher Amount- Link to the templates to useFor the Export function it would be great if following data could be added to the exported data:- Customer Country- TenantID / TPID- Expiration Date- Voucher Amount- Submitter Name / EmailOn top of that we would like to have a second way to redeem vouchers, based on a Form, as not all our sellers can be granted access to his portalm, due to the size of our organisation. (There is a specific Idea for this already). -
Ability to filter FRP Power BI Dashboards via MPN ID
Suggested by Sebastian Baca – Accepted – 1 Comments
Today, it is impossible to filter FRP Dashboards via MPN ID.
We operate globally, and we use many MPN IDs to register clients according to many factors. -
Customer Contact OSU-M365 to FCU
Suggested by Jami Styx – Rejected – 3 Comments
As Microsoft looks to transition to PC (FastTrack Ready) is there a way to automatically update the customer contact to be the same as the customer contact listed in the OSU-M365 claim submission? -
FRP Help Support emails are too vauge
Suggested by Austin Donaldson – Completed – 3 Comments
When a ticket is created in FRP Help an email is received by the submitter:
Subject: We have received your Submission
Body: We've Received your submission: CAS XXXXXXXX
Similarly to tickets opened with Partner Center Support, the email is not helpful in identifying what the support ticket is about. It should be relatively easy to add the title and body to the email to avoid having to click a button just to see what the ticket is about.