Please submit all support and access issues to https://aka.ms/PXPartnerSupport.
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FCU features - Partner Contact from CPOR claim
Suggested by Jami Styx – Needs Votes – 4 Comments
Can I please suggest additional FCU features?
In the add contact sections, is there a way to default the Country/Region to United States so we don’t have to select it every time?
I understand that partners no longer have to add ourselves to the assignment to make updates, however is there a way for Microsoft to add & default the partner contact name based on who submitted the CPOR claim? And then if someone else needs to be listed we can change it? -
Customer Contact OSU-M365 to FCU
Suggested by Jami Styx – Rejected – 3 Comments
As Microsoft looks to transition to PC (FastTrack Ready) is there a way to automatically update the customer contact to be the same as the customer contact listed in the OSU-M365 claim submission? -
FRP Help Support emails are too vauge
Suggested by Austin Donaldson – Completed – 3 Comments
When a ticket is created in FRP Help an email is received by the submitter:
Subject: We have received your Submission
Body: We've Received your submission: CAS XXXXXXXX
Similarly to tickets opened with Partner Center Support, the email is not helpful in identifying what the support ticket is about. It should be relatively easy to add the title and body to the email to avoid having to click a button just to see what the ticket is about. -
Old workload display name to New workload display name in Partner Center
Suggested by Zoe Zhang – Completed – 0 Comments
As lots workloads have officially changed the name to new workload name, could you please also change the names in Partner Center for them? Every time when we - partners are trying to submit CPOR association requests, or checking claim status in Partner Center, the old display names are really really confused. For example, Azure Advanced Threat Protection, which should be Microsoft Defender for Identity now, still using the old display name. This is confusing... -
Add Segment Filter to FPX
Suggested by Ryota Tsuji – Needs Votes – 1 Comments
I would like to request the addition of a customer segment filter in FPX. Our partners are strategically focusing on SMC customers. However, FPX currently includes both Enterprise and SMC segment customers, which requires manual extraction of SMC data. This process is time-consuming and has become a blocker for FPX adoption. -
Ability to see Claim ID on the FRP Dashboard reports.
Suggested by Sebastian Baca – Rejected – 2 Comments
Claim IDs are not visible in the PowerBI FRP Dashboard.
The dashboard is a great tool; however it lacks the Claim ID which is as important in order to fully reconcile the registrations.
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Provide reports for Badges acquired.
Suggested by Adriana Blue – Completed – 2 Comments
Hello,I would like to request a report to view my organization users that acquired a sales or Tech badges around Teams rooms and meetings. This will allow us to track and ensure we meet the program requirements around badges. -
1-hour timeout in FTOP
Suggested by LeeAnne Hughes – Rejected – 2 Comments
The new 1-hour timeout feature in FTOP is a killer. I understand the security reason behind this change, but the timeout session is just too short; same w/ the PBI timeout session. Is it possible to have the timeout sessions for both FTOP & PBI extended to at least 2 hours? -
API Access to FTOP
Suggested by Andrew McDonald – Completed – 1 Comments
It would be nice to see API access in to the FTOP and deeper reporting web tools, to allow partners to extract and manipulate the data. -
Granularity access option for the OSU M365 insights and recommended actions
Suggested by Robert Bucur – Completed – 0 Comments
On Partner Center, the OSU M365 insights, the recommended actions per each workloads, as well as what workloads are claimed per each tenant provide very useful information for technical people engaged with the customer.
Currently there is no granularity that would enable us to provide access only to specific data, or to specific customer tenants or workloads for OSU Incentive program. We need to assign the "Incentive user" role ("incentive read only role" is not enough). This provides too much insights to our technical people that need only usage insights and customer status and do not require access to all other different Incentive programs, payments etc. or receiving any notifications regarding other incentive programs.
A granular assignment of roles to specific people at service or tenant level in Partner Center would help. Also the ability to assign only specific customers to specific technical engineers from our company.
Also a log activity with filters and access roles assigned to personnel would be of help. We like to assign responsibilities to persons on a workload - customer basis In FTOP it is possible to do this when the engineer or FastTrack partner Program Manager contact is associated on the customers tenant level. This feature would be useful to have in CPOR also.