Program Tools (non OSU) Ideas/Suggestions

1. Describe the scenario briefly (what is the feature? how will it work as a partner i can do X so that i can achieve Y)  We propose adding a new column in the Customer Details section of Copilot Opportunities Insights that displays the growth potential for Copilot Chat. This metric would be calculated as: Total number of M365/O365 SKUs owned by the customer – Current Copilot Chat MAU. As a partner, I can quickly identify customers with high growth potential and prioritize proposing Copilot + Power Accelerate, enabling faster engagement and deeper adoption.   2. Describe the business problem or pain point (why is this feature needed?) Currently, partners lack a clear, data-driven method to evaluate the growth potential of Copilot Chat. Without this insight, decision-making is delayed, potentially missing opportunities to upsell Copilot + Power Accelerate. Partners are spending extra time manually estimating potential, which is hindering the adoption of Copilot Opportunities Insights. Adoption of ASPX is accelerating. Improved productivity: Reduces manual analysis time by delivering actionable insights directly within MPX. Faster decision-making: Enables partners to prioritize high-potential customers immediately. Drives revenue growth: Facilitates targeted proposals for Copilot + Power Accelerate, boosting adoption rates. 3. Describe the expected impact (quantify the impact e.g. improves productivity, reduces manual toil) Partners' adoption of ASPX will advance through the following improvements:     • Productivity gains: Reduce manual analysis time by delivering actionable insights directly within MPX.     • Faster decision-making: Enable partners to instantly prioritize high-potential prospects.     • Accelerated revenue growth: Facilitate targeted proposals for Copilot + Power Accelerate and boost adoption rates. 4. How many partners asked for it? (quantify the ask) At least 7+ partners have raised this need. 5. What is the urgency? High/Medium/Low High – Partners are actively seeking ways to accelerate Copilot adoption, and this feature directly supports FY26 growth priorities. 6. How does success looks like? (success criteria, measurable outcomes, KPI) Success Criteria: Columns are available in MPX Customer Details for all partners. Accurate calculation of growth potential based on SKU and MAU data. Measurable Outcomes/KPIs: ・Promotion of ASPX adoption by partners. ・Partners plan campaigns using Copilot Opportunities Insights within 3 months of launch. ・Improvement in partner satisfaction scores in MPX usability surveys.  

ASPX: Automate Lead creation based on customer signals Configure the system such that when it identifies signals that indicate intervention could be required, it alerts the Partner and creates a Lead for them to follow up Describe the business problem or pain point (why is this feature needed?) Currently Partners manually have to export data or review the content within the tool to understand which Customers to target. By having our tool monitoring for changes, and categorising them and pushing them as Leads, it takes the burden off the Partner who can then focus on proactively reaching out to their customer base.   Describe the expected impact (quantify the impact e.g. improves productivity, reduces manual toil) This would save time. At the moment a Partner could be using a variety of resources to dig into ASPX depending on their role - from Pre sales to CSMs [both ends of the usage spectrum]. It would be another way to streamline and add value to an already great tool   How many partners asked for it? (quantify the ask) This would benefit ALL partners globally.    What is the urgency? High/Medium/Low Given its an enhancement request, its hard to quantify - but given the potential upside, the sooner we provide it, the quicker the benefit is to be had.    How does success look like? (success criteria, measurable outcomes, KPI) Partners could focus on value add conversations rather than administrative tasks with our customers. We could push white space to sales roles, or low usage high PAU to CSM roles. This is a feature that has broad scale impact. 

1. Describe the scenario briefly (what is the feature? how will it work as a partner i can do X so that i can achieve Y)       We would like to request the addition of a "Select All" option to the Change Columns feature in the Customer Detail area of ASPX Views (Copilot Opportunities, E3 Opportunities, E5 Opportunities, and E5 Expansion Opportunities).      2. Describe the business problem or pain point (why is this feature needed?)      Currently, partners must manually check every column before downloading Customer Detail data. This process is time-consuming, repetitive, and prone to errors, especially when all columns are needed for analysis. The lack of a bulk selection option creates unnecessary friction and reduces efficiency.      3. Describe the expected impact (quantify the impact e.g. improves productivity, reduces manual toil)      • Reduce manual processes performed weekly to improve productivity. • Minimize human error in row selection. • Enhance the ASPX experience for partners.      4. How many partners asked for it? (quantify the ask)      At least 2+ partners have raised this need. 5. What is the urgency? High/Medium/Low      High – This is a frequent pain point impacting daily workflows for partners who rely on ASPX Views for opportunity management and reporting.      6. How does success looks like? (success criteria, measurable outcomes, KPI)      Success Criteria:  • “Select All” option is available in Change Columns for all relevant ASPX Views. • Partners can download full Customer Detail data with one click. Measurable Outcomes / KPIs:  • Reduction in time spent preparing downloads. Increase in partner satisfaction scores related to usability.