Program Tools (non OSU) Ideas/Suggestions

For global partners it would be very helpful if there would be a downloadable voucher earnings statement that would contain complete earnings for all location IDs. The Power BI statement under Partner Statement Report · FastTrack Partner Community Portal is nice, but as global admin I would have to drill into every single location ID which makes working with the earnings report very clumsy. Would be great to have a consolidated view across all location Ids.... Thank you! :) 

Problem statement: FPX currently shows the number of available workshops but not the specific eligible workshops. Impact: Users need to click to see eligibility, which is inefficient. Measurement: Improved user efficiency and satisfaction.

Problem statement: Need to show EDU customers and SKUs in Insights.Specific process/tool/data: FPXImpact: EDU customers and SKUs not visible.Measure impact: Improved visibility of EDU data.

Problem statement: Need functionality to select one MCI engagement and see a list of all eligible customers.Specific process/tool/data: FPXImpact: Unable to create targeted campaigns efficiently.Measure impact: Increased campaign success rate. 

Describe the scenario briefly (what is the feature? how will it work as a partner i can do X so that i can achieve Y)  Geo visuals limited to US; no NSW/VIC/NZ segmentation.   Describe the business problem or pain point (why is this feature needed?) ASPX shows visual graphs for US datapoints only. Would be beneficial to include other regions and their states e.g. NSW, QLD, Vic, Tasmania from Australia [as examples].   Describe the expected impact (quantify the impact e.g. improves productivity, reduces manual toil) Partners can identify what regions their opportunities exist in which assists in resource capacity planning How many partners asked for it? (quantify the ask) 1, but would benefit all   What is the urgency? High/Medium/Low New feature, the sooner we can release the sooner we can provide the benefit   How does success look like? (success criteria, measurable outcomes, KPI) Visuals would be localised for a given Partner in ASPX

Describe the scenario briefly (what is the feature? how will it work as a partner i can do X so that i can achieve Y)  Renewal dates show “Not Available,” making CSP planning difficult.   Describe the business problem or pain point (why is this feature needed?) Partners who are looking to identify up coming opportunities need to slice our data in varying ways. It would be helpful to include renewal dates for greater specificity when planning targeting motions Describe the expected impact (quantify the impact e.g. improves productivity, reduces manual toil) Time saving when planning campaigns   How many partners asked for it? (quantify the ask) 1, but would benefit all   What is the urgency? High/Medium/Low New feature, the sooner we can release the sooner we can provide the benefit   How does success look like? (success criteria, measurable outcomes, KPI) Incorporation of the Renewal Dates in ASPX so they can prioritise accordingly

ASPX: Automate Lead creation based on customer signals Configure the system such that when it identifies signals that indicate intervention could be required, it alerts the Partner and creates a Lead for them to follow up Describe the business problem or pain point (why is this feature needed?) Currently Partners manually have to export data or review the content within the tool to understand which Customers to target. By having our tool monitoring for changes, and categorising them and pushing them as Leads, it takes the burden off the Partner who can then focus on proactively reaching out to their customer base.   Describe the expected impact (quantify the impact e.g. improves productivity, reduces manual toil) This would save time. At the moment a Partner could be using a variety of resources to dig into ASPX depending on their role - from Pre sales to CSMs [both ends of the usage spectrum]. It would be another way to streamline and add value to an already great tool   How many partners asked for it? (quantify the ask) This would benefit ALL partners globally.    What is the urgency? High/Medium/Low Given its an enhancement request, its hard to quantify - but given the potential upside, the sooner we provide it, the quicker the benefit is to be had.    How does success look like? (success criteria, measurable outcomes, KPI) Partners could focus on value add conversations rather than administrative tasks with our customers. We could push white space to sales roles, or low usage high PAU to CSM roles. This is a feature that has broad scale impact. 

1. Describe the scenario briefly (what is the feature? how will it work as a partner i can do X so that i can achieve Y)       We would like to request the addition of a "Select All" option to the Change Columns feature in the Customer Detail area of ASPX Views (Copilot Opportunities, E3 Opportunities, E5 Opportunities, and E5 Expansion Opportunities).      2. Describe the business problem or pain point (why is this feature needed?)      Currently, partners must manually check every column before downloading Customer Detail data. This process is time-consuming, repetitive, and prone to errors, especially when all columns are needed for analysis. The lack of a bulk selection option creates unnecessary friction and reduces efficiency.      3. Describe the expected impact (quantify the impact e.g. improves productivity, reduces manual toil)      • Reduce manual processes performed weekly to improve productivity. • Minimize human error in row selection. • Enhance the ASPX experience for partners.      4. How many partners asked for it? (quantify the ask)      At least 2+ partners have raised this need. 5. What is the urgency? High/Medium/Low      High – This is a frequent pain point impacting daily workflows for partners who rely on ASPX Views for opportunity management and reporting.      6. How does success looks like? (success criteria, measurable outcomes, KPI)      Success Criteria:  • “Select All” option is available in Change Columns for all relevant ASPX Views. • Partners can download full Customer Detail data with one click. Measurable Outcomes / KPIs:  • Reduction in time spent preparing downloads. Increase in partner satisfaction scores related to usability.

1. Describe the scenario briefly (what is the feature? how will it work as a partner i can do X so that i can achieve Y)       The proposed feature is a per-tenant MAU trend graph within MPX. It will display monthly active user (MAU) trends for each tenant across all products, similar to the existing “Copilot Usage by Product” view but scoped per tenant. As a partner, I can monitor MAU trends over time (e.g., past 3–6 months) so that I can identify customers with strong engagement and prioritize them for upsell or adoption initiatives. I can also pinpoint tenants showing declining MAU trends and take immediate action to prevent churn.      2. Describe the business problem or pain point (why is this feature needed?) Currently, MPX does not provide visibility into MAU trends at the tenant level. Partners lack historical engagement data, making it difficult to assess customer intent or adoption trajectory. This gap leads to inefficient prioritization and missed opportunities for targeted interventions.      3. Describe the expected impact (quantify the impact e.g. improves productivity, reduces manual toil)      By tracking Copilot's MAU trends (e.g., over the past 3 to 6 months), partners can identify customers who are actively using Copilot and show intent to purchase additional licenses. They can also identify customers at high risk of churning from Copilot.      4. How many partners asked for it? (quantify the ask)      At least 7+ partners have raised this need.      5. What is the urgency? High/Medium/Low High. Partners are actively seeking better insights to drive adoption strategies, especially in competitive markets.           6. How does success looks like? (success criteria, measurable outcomes, KPI) Success Criteria: Partners can view MAU trends per tenant for at least the past 6 months.      Measurable Outcomes/KPIs: ・Promotion of ASPX adoption by partners. ・Partners plan campaigns using Copilot Opportunities Insights within 3 months of launch.

1. Describe the scenario briefly (what is the feature? how will it work as a partner i can do X so that i can achieve Y)  We propose adding a new column in the Customer Details section of Copilot Opportunities Insights that displays the growth potential for Copilot Chat. This metric would be calculated as: Total number of M365/O365 SKUs owned by the customer – Current Copilot Chat MAU. As a partner, I can quickly identify customers with high growth potential and prioritize proposing Copilot + Power Accelerate, enabling faster engagement and deeper adoption.   2. Describe the business problem or pain point (why is this feature needed?) Currently, partners lack a clear, data-driven method to evaluate the growth potential of Copilot Chat. Without this insight, decision-making is delayed, potentially missing opportunities to upsell Copilot + Power Accelerate. Partners are spending extra time manually estimating potential, which is hindering the adoption of Copilot Opportunities Insights. Adoption of ASPX is accelerating. Improved productivity: Reduces manual analysis time by delivering actionable insights directly within MPX. Faster decision-making: Enables partners to prioritize high-potential customers immediately. Drives revenue growth: Facilitates targeted proposals for Copilot + Power Accelerate, boosting adoption rates. 3. Describe the expected impact (quantify the impact e.g. improves productivity, reduces manual toil) Partners' adoption of ASPX will advance through the following improvements:     • Productivity gains: Reduce manual analysis time by delivering actionable insights directly within MPX.     • Faster decision-making: Enable partners to instantly prioritize high-potential prospects.     • Accelerated revenue growth: Facilitate targeted proposals for Copilot + Power Accelerate and boost adoption rates. 4. How many partners asked for it? (quantify the ask) At least 7+ partners have raised this need. 5. What is the urgency? High/Medium/Low High – Partners are actively seeking ways to accelerate Copilot adoption, and this feature directly supports FY26 growth priorities. 6. How does success looks like? (success criteria, measurable outcomes, KPI) Success Criteria: Columns are available in MPX Customer Details for all partners. Accurate calculation of growth potential based on SKU and MAU data. Measurable Outcomes/KPIs: ・Promotion of ASPX adoption by partners. ・Partners plan campaigns using Copilot Opportunities Insights within 3 months of launch. ・Improvement in partner satisfaction scores in MPX usability surveys.