Share insights/feedback, ideas and requests related to the FRP Program.

  • 6

    New MCI Build Intent Workshops Update November 1, 2022

    Suggested by Mohamed Magdy – Rejected  – 2 Comments

    I’m not happy with this update how this is happened during the year after we created our plan and committed with our targets, by applying this you are pushing on us to minimize our efforts in the FastTrack with our customers. And Market C includes a lot of big countries names like EG, KSA and Qatar I can't understand your vision. please review it and i wish to update it again.

  • 0

    Unable to see FRP Payment Disputes opened by other team members

    Suggested by Sebastian Baca – Rejected  – 1 Comments

    When pending a dispute for FRP in the Partner Support site, we used to be able to see all tickets opened from all members of our team. Now that is not posible and this creates a mess trying to follow up on tickets. CAS-03276-W4N8L has been opened in regards of this for months.

  • 1

    Incentive eligible SKUs listed in Ts & Cs

    Suggested by LeeAnne Hughes – Rejected  – 2 Comments

    Can a list of incentive eligible SKUs be added to the FRP Ts & Cs? It would be helpful for FRPs to have them listed in the Ts & Cs to limit the confusion as there are SKUs that qualify for the FT benefit but not FRP incentives. For example, the G5 SKU is eligible for FT but not FRP incentives per OSU. Having something in writing FRPs can refer back to when unsure of eligibility would be greatly beneficial.

  • 1

    Trial License for NextGen Windows Workshop

    Suggested by Damla ER – Rejected  – 2 Comments




    For NextGen Windows Workshop, in order to get trial licenses that need to be worked on customer tenant for NextGen Windows Workshop, a button can be created in the actions column on the customer claims page for each customer who is eligible for the workshop and for which we make a claim, a button can be created in the background for this license purchase.

  • 4

    PSD on FRP referral emails

    Suggested by LeeAnne Hughes – Rejected  – 0 Comments

    FRP referral emails are supposed to be a valid, temporary PoE; however, the emails do not contain the required PSD.  Thus, making the referral emails NOT a valid PoE and they get rejected by OCP.  Almost all of our referrals are EDU and sometimes it takes weeks for the PoEs to go through all the proper approval channels (legal, compliance, etc.) before they are signed by the customer.  Since we live by the Golden Rule and start assisting our customers immediately.  We don't make them wait for the red tape, but we often face missing the threshold for incentives b/c of this.  
    How is FRP going to address this?  Will there be a new option?

  • 1

    Add Step-up Scenario for XXS to higher Bucket in T&C for FY22

    Suggested by Han Weghorst – Rejected  – 0 Comments

    Hello,

    We have several disputes about having a customer claimed in Bucket size XXS for a POC that is running. At time of claim the AU is over 20%.
    In the current T&C this means a FRP will not be rewarded for supporting the customer achieving milestones in higher bucket sizes after additional licenses were purchased.

    In this scenario the FRP is spending time to support the customer but will not get paid on this. This seems illogical and not fair.

    Would like other FRP experiencing similar issues to like this idea, so MSFT Program Owners can update the T&C to become eligible for the effort spend.

  • 1

    Want to add FastTrack benefits (FastTrack の特典対象追加の希望)

    Suggested by Miyuki Narita – Rejected  – 0 Comments

    [Translated] Power BI is currently covered by FastTrack.
    In addition to Power BI, Power Platform
    I want you to add it to the privilege target.
    Best regards.

    --

    現在Power BIが、FastTrackの対象となっています。
    Power BIだけでなく、Power Platfrom を FastTrack の
    特典対象に追加して欲しいです。
    よろしくお願いいたします。

  • 4

    Identify what payments are for from FTOP and M365 Partner Accelerator Programme

    Suggested by Risual FRP DL – Rejected  – 0 Comments

    When receiving payments from Microsoft from FTOP incentives or the M365 Partner Accelerators, there is no link to engagement ID's and i need to raise a support ticket each time we have a payment. Please can this be sorted to make this much easier? 

  • 3

    Need some FastTrack deck for Education customers

    Suggested by Gabriel Gordon – Rejected  – 0 Comments

    It would be nice to have some FT decks customized for Education customers, with their jargon, wording, scenarios.
    Gabriel

  • 4

    PowerApps

    Suggested by Reed Wiedower – Rejected  – 0 Comments

    Now that PowerApps are increasingly being used at customers - we'd love to see them added to the FastTrack benefit - especially for customers just getting started with the Power Platform.
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