• 2

    Copilot Reporting Representation in Tools

    Suggested by Danilo Nogueira – Completed  – 4 Comments

    If Copilot really will be a workload in CPOR, please separate Copilot per usage per product. Like Dashboard Copilot Usage in Admin Portal. Because we will help customers to use Copilot not only in Outlook or Teams, for example. We will help customers to identify why users is not using Copilot in Excel, for example. The same approach of using Intune in Microsoft 365. 

  • 2

    ADG Notes and Data exportable as a PowerBI page

    Suggested by Jeremy Deschner – Completed  – 2 Comments

    For the Advanced Deployment Guide I suggest adding a Notes section next to each tab.  The notes should include things like "Submitted to Change Control date", Who is responsible for the task and let it tag that person in chat or in email like a Facrbook tag does.  Furthermore all the notes from the tasks like "Start date", "Who is responsible", "Completion date",  "Change Control approval status" should all be able to be ported to a PowerBI page so the managers can look at the data and determine where bottlenecks are in each process.  This would make ADG a powerful and appealing management tool and reporting tool for customer's IT managers.

  • 1

    Tip of the hat to the person that found the issue

    Suggested by Jeremy Deschner – Completed  – 1 Comments

    I think that you could add somewhere in the release notes or give a Certificate of appreciation when a person tells MS about a Bug or a new feature they want on a product. I would give that out if their suggestion goes into production. 
    I think these kinds of recognition or tip of the hat to people that help give clout in the Microsoft Community. 

  • 1

    Add the Language "Catalan" to Languages Served List

    Suggested by Oscar Goco – Completed  – 1 Comments

    We are a global company and a have a presence in Spain. There are other languages in Spain other than Spanish.
    Catalan is one out of four official languages in Spain. Approximately 40% of the Spanish population live in areas with two official languages. Approximately 11 million people live in the Catalan language area. In offices and schools, Catalan is the dominant language.
    Please add Catalan language to the list of languages served so that this population can be included.

  • 1

    LAPS policy

    Suggested by Frank Persinger – Completed  – 2 Comments

    Customer found an bug in the LAPS Preview intune policy.  Currently they have a case open but the main issue is that the reporting is faulty for manual rotation of the local admin password.  The device status shows pending but under the device overview toolbar it will pop up a blue bar that says active which in testing means it has in fact rotated the password but without a lot of testing nothing states that would be the case.  

  • 1

    Disable Avatars and Filter on Microsoft Teams

    Suggested by David Nudelman – Completed  – 0 Comments

    Avatars and Filters are great consumer features, but on EDU and Corporate environments they are not welcome and can easily disturb meetings.
     
    We would like to request policies on the Admin center to be able to disable or restrict the use of those components per group or tenant level.

  • 1

    Call Forwarding based on origin of call

    Suggested by Glynn Harwood – Completed  – 0 Comments

    A customer would like to forward incoming calls (or not) based on their origin. For example, forward if the call origin is external, but not if its origin is internal.
     
    The current state is forward all or nothing, which is not the workflow some of their C-Suite members want.

  • 1

    Intune ADG Feedback

    Suggested by Jefferson Braga – Completed  – 0 Comments

    Hi, 
    I wanted to add couple points of my own as well as relay feedback from one of my engineers. 
     
    1) Wizards could use the relevant architectural frameworks or infographics to help customer understand how the different services interconnect. 
    2) There could also be a blade in the wizard for FRPs to be guided as well.

    3) what would be great is if Kickoffs and Priorities of workloads could all be conducted from the wizards. Where we track that call and others right there in the Wizard. If parts of it were relayed to the Playbook and Partner Center. . .that would be the future. 
     
    4) Old engineer's feedback. “Here would be my Intune feedback.
    1.  Have two separate sections of the Wizard, one for "Planning" and one for "Execution". These are almost there now, but they are not clearly defined.
    2. Separate Planning\Execution stages better. Align these with your Microsoft Docs reference collection. Add hours or time to complete tasks.
      Example for Planning:
      1. Determine Objectives
      2. Inventory Devices
        1. Windows 10
        2. iOS\iPadOS
        3. MacOS
        4. Android
      3. Personal vs BYOD (can lead directly to Device Enrollment Restriction Profile
        1. Enrollment Strategies (currently not covered at all)
        2. On personal devices consider app configuration policies and app protection policies (this is the appropriate place to put these items for discussion. Not just out there randomly.)
      4. Cost and Licensing
      5. Existing Policies and Infrastructure
      6. Create a Roll-Out Plan & Communications
        1. Use your tools to automate the creation of email templates and timelines
        2. Once done, users will benefit from this a massive amount.
        3. Not even discussed in Fast Track Wizard. We (C1) provide a link to docs currently with almost no hep other than example templates.
      7. Support Help Desk and End User
        1. Add this to planning tasks. Super important.
        2. It's like we ran out of steam by the end and went... "ahhh, figure it out for yourselves".
    3. Example Execution Steps
      1. Set Intune as MDM Authority (or at least provide PROOF in the Wizard that this is already done)
      2. Validate Custom Domain Name
      3. Add "Wizard" or "Pilot" groups - if you can automatically add Configs and Compliance Policies, you can add groups, all based on the choices the client made above.
        1. <Prefix>-Windows Devices
        2. <Prefix>-Android Devices
        3. <Prefix>-iOS Devices
        4. <Prefix>-MacOS Devices
    There is more, but let's see if this points them in the right direction.

  • 4

    Licensing complexity

    Suggested by David Nudelman – Completed  – 1 Comments

    Licensing is getting increasingly complex. The only source to help is not hosted by Microsoft M365maps.com When will Microsoft publish something similar, official, with announcements and warning of upcoming and recent changes to licenses. One big example is the mess with Defender for Endpoints for Server -> Now Defender for Cloud Server, except if you are in EDU which still can buy the old one! Where do we find official information about it, it doesn't seem to be anywhere!Intune premium add-ons... bad idea

  • 1

    VIVA Delivery Feedback (Insights from FRP Softchoice)

    Suggested by Joanne Anderson – Completed  – 0 Comments

    These are the questions Softchoice shared before the call - we only got through a few then SME George Waikem responded as seen here

    Questions for VIVA Session

    Out of the four VIVA workloads, where should we start the conversation? Answered

    How and when should we connect to the other VIVA workloads to ensure that customers are not losing sight of additional VIVA Workloads and are not getting overwhelmed with the amount of information all at once? Answered

    What are the excellent scoping questions for a VIVA engagement, especially when the customer approached for a non-VIVA engagement?

    • Customer industry
    • Current situation and challenges
    • Customer Goals
    • Success criteria
    • VIVA licenses
    • VIVA modules deploying
    • Deployment approach (pilot group of users/Size)
    • Deployment deliverables
    • Deployment blockers or risks
    • Deployment dates (timeline), constraints
    • Scope of work
    • Different stakeholders
    • Roles and permissions

    How to make sure we are inviting the right audience for the conversation?

    Usually, the first kikoff call starts with the PM or whomever is leading the project on the customer’s end, including any other team members who would be interested/involved in onboarding process. After the initial call, you’ll have more understanding on the customer’s scope (as mentioned in the previous question) then you can target/include the right audience and technical people from both ends (a Global Admin, a Teams Admin and so on ..)

    How is Microsoft approaching Viva Adoption for Customers who already have licenses?

    The CSAM/Account team/CSM can answer this question

    Can we see a demo or step-by-step approach and prepare accordingly to present to the customer?

    The CSM team conducts VIVA Demos prior to the deployment stage. Joanne can work on including you on those demos

    Is there an internal push @ Microsoft to send more Viva opportunities via referrals?

    Joanne can take care of this question

    What are the benefits statements we can use to drive the adoption?

    Employee Experience and Engagement | Microsoft Viva

    In what ways can we bundle the Viva conversation with other workloads to push for more adoption?

    VIVA is built on top of our M365 workloads/services, and this is how you can rely on different VIVA pre-requisites (SharePoint Online, Teams, Exchange Online, Yammer, PowerBI etc.) in order to bundle the Viva conversation with other workloads to push for more adoption.

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