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  • Licensing complexity

    Licensing is getting increasingly complex. The only source to help is not hosted by Microsoft M365maps.com
     
    When will Microsoft publish something similar, official, with announcements and warning of upcoming and recent changes to licenses.
     
    One big example is the mess with Defender for Endpoints for Server -> Now Defender for Cloud Server, except if you are in EDU which still can buy the old one! Where do we find official information about it, it doesn't seem to be anywhere!
    Intune premium add-ons... bad idea
  • Operations of P2 and E5

    Customer are purchasing P2 and E5 components, and going through an exercise to enable and adopt the workloads.  There is a lot of guidance on hoe to implement it, but very little focus on operation guides and day to day use of the tools.
     
    Where can we find resources for the IT Pros who will inherit the project deliverables and operate the solutions?
  • Disable Avatars and Filter on Microsoft Teams

    Avatars and Filters are great consumer features, but on EDU and Corporate environments they are not welcome and can easily disturb meetings.
     
    We would like to request policies on the Admin center to be able to disable or restrict the use of those components per group or tenant level.
  • Referral process improvements

    The referral process is telling a customer, that we have been engaged for a long time and have CPOR for the workloads in question, that we are not endorsed for these workloads.
     
    If we have a CPOR claim, the process should stop there, the customer gets referred back to us.
     
    Also, during the request the customer asked us t be the designated partner. That should also bypass the referral workflow that is in place now. We were always told that the customer has the right to choose their partner.
     
    I believe the correct order should be:
    1. CPOR
    2. What the customer wants
    3. The referral workflow
    Also you should improve the language used in the program, it sounds very negative to partners.
     
    Customers new to FT with no valid CPOR claim should go straight to #3.