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Add a Column to display the HWM value for each Workload in the FastTrack Insights
Suggested by Aaron Alpha – Accepted – 2 Comments
Can a column (non-calculated) be added int he FastTrack Insights area to reference the High-Water mark dollar value for each workload per user value under the FY23 program e.g. Intune -- $1, MDE -- $3 and so on. -
Teams Rooms Sand Box
Suggested by Khurram Ahmed – Accepted – 1 Comments
Hello!
We recently received an RFA for Teams Rooms configuration which we don't get often and don't have test environment, devices or lab to fully deploy and test the Teams Room configuration.
For better customer experience and learning purpose, it would be nice if Microsoft can provide us with Sandbox with Teams Rooms licenses along with demo and virtual Polycom and Surface Hub Gen 1 devices so we can test out few scenarios to successfully deliver customer engagements.
Thank you -
Lead Quality
Suggested by Janet Khar – Accepted – 1 Comments
We shared with our Fasttrack PDM the issue with FPC Referrals just wanting us to solve their problem and not interested in new projects. We have not garnered a single new project this year from FPC referrals. Therefore, the ROI on the FPC Referrals has been poor. Our FPC PDM asked if we were holding firm with FPC Referrals to the 2-3 hours of free services only. We do try, but if the customer's issue takes longer than 2-3 hours the customer still expects it will be free regardless of how long it takes. If we try to charge them, they just complain about us.
ASK - We need Microsoft to truly partner with us and help set the boundaries and expectations of what a FPC Referral should expect from a partner - for free. There is nothing in the original communication from MSFT to the customer to set any time boundary expectations. Given this is a MSFT program. MSFT should be setting the clear expectations to customers.
FPC Program ideas/suggestions
Share insights/feedback, ideas and requests related to the FRP Program.