FPC Program ideas/suggestions

This is regarding the FastTrack Community partners. 

 

We are currently unable to edit our endorsement profile, which has resulted in us receiving a referral for a workload that we are not specialized in. We are a Converged communications partner, but we received a referral in SPO due to our ACM, Teams Rooms and phone specializations, that includes that SPO, although it is not requirement to drive growth and consumption around it.

 

We are hoping the option to edit the endorsements will become available for partners like us that does not have the required specialist to deliver the service and who will be negatively affected by declining the referral.

 

Thanks!

 

There should be a list of customers which should be made available to account managers or partners so we can proactively work with the ATU team on utilization and also working closely with the sales team for ensuring it is in the system, so the vouchers are eligible post sales, just like we had it in the days of Software Assurance vouchers.

When we claim customers eligible for the FastTrack benefit, we need to fill out a document (SoW), saying what technology we will deliver to this customer, however, as we do not have visibility of the benefits available to the customer, we often make the claim and we later discover that the customer does not have this agreed benefit available. We needed to have a way to research the benefits that the customer has available, so we would be more assertive when offering and engaging the customer to start consuming the technology.

My suggestion is to start having community trophies like they have in XBOX. Currently we have FRP badges, but nothing that recognizes our contribution to the FRP community. 

My idea would look like this; 

1. A person submits 10 Ideas they get an Idea Bronze Trophy on their profile

2. One of their ideas is accepted and put into practice they get a Silver Trophy.

 

So on and so forth. What this does is it encourages people to participate in the community and recognizes the superstars! Plus it's a bragging right and it is fun to collect loot if you're a gamer or an engineer in the Microsoft Universe.