Georgios Stergakis

Hi team,

 

regarding the Modern Work Deployment Vouchers we are seeing a lot of delay in customers deciding the affiliate partner for whom to give the voucher. This results in delay of activating the voucher and getting the deployment activities ongoing.

 

Some customer segments have more delays than others, for example critical infrastructure related companies or government entities. Public sector overall is usually slower and resources in the customer side are really thin. This affects gravely in the project activities and we run great risk in not being able to deliver within the timeline because of customer resourcing.

 

For better program experience for partners and better success for deployment activities one idea would be to extend the initial standard voucher deadlines for these kind of customers. The current possible extension of 2 months through request to the program team would come on top of this.