Share insights/feedback, ideas and requests related to the FRP Program.

  • 3

    Phone System - Implementation Voucher

    Suggested by Rubens Daniel Junior – Completed  – 1 Comments

    Into the FY21 we had a great initiative of the M365 Deployment voucher, where a eligible customer had the implementation services covered by a eligible FRP partner (and follow up with FastTrack program itself).

    Into FY22 one of the main KPIs is the Phone System adoption / implementation.

    It would be a great punch to drive it, a Phonesystem Deployment Voucher to eligible customer that purchase licenses and help them to have all the required UC services to implement it (or migrate from other vendor) into Microsoft Solution.

  • 3

    Success story registration site (aka.ms/FRPStories)

    Suggested by Chie Kawaguchi – Completed  – 0 Comments

    [Translated text]

    Success story registration site (aka.ms/FRPStories)

    We need to clarify these points:

    1. Microsoft's goal (of collecting our success stories)
    (We have already provided our success stories in PPT.) 

    2. Merit of posting our practices on aka.ms/FRPStories

    3. Partner’s benefit 
    We think there will be more posts if we have benefit(s) like the following:
    - When we as a partner post more, he can get higher priority in referrals (e.g., MS will assign more users to us)
    - A partner with more posts will have more FRP incentive, for example, doubled.
    - The point will be added by 0.1 of FRP incentives for each post to introduce one of our new practices.

    4. Are there any benefits to customer from this?
    Benefits like the following:
    - Some workshops will be free of charge for customer.

  • 2

    Incentivize workloads like M365 Copilot, Microsoft Entra ID for FastTrack Partners

    Suggested by Sohong Chakraborty – Completed  – 1 Comments

    As a FastTrack Ready Partner, we would like to see certain workloads like M365 Copilot, Microsoft Entra ID incentivized under the Modern Work & Security Usage Incentive program. We get a plethora of RFAs for these workloads and readily assist the customers. But incentivizing these workloads for this fiscal will lead to more skin in the game for the partners and, justify the time and effort the partners put in to deliver these FastTrack benefits.

  • 2

    Verbiage in Referral AU% tab incorrect

    Suggested by Oscar Goco – Completed  – 2 Comments

    When reviewing the customer referral in Partner Center > Insights > FastTrack > Referrals > customer name > AU% tab. The screen states:
    "There is currently no Active Usage Data for this tenant.
    To view the Active Usage Data, please visit the FRP Dashboard"
     
    Going to the Partner's FRP Dashboard, the customer is not even listed thus no AU data is available.
     
    I suspect this is because the partner does not have an approved CPOR association to view the Active Usage data. 
    If so, the verbiage should state that the AU% is not available until a CPOR association is established.  
     
    However, it would be best to have the AU% data available and visible to provide insight to the customer deployment status.

  • 2

    FPR - Steeves and Associates

    Suggested by Lily Cui – Completed  – 3 Comments

    Endorsement model: Smaller partners are not able to obtain as many Endorsements even though they may be qualified to do the work. Steeves and Associates is an example of this where they have strong competencies and can deliver in many workloads, however they only qualify for ACM. 
     

  • 2

    Reporting on Front Line Worker Teams in Partner Center and/or FRP Dashboard

    Suggested by Garrison Rose – Completed  – 1 Comments

    Reporting on Front Line Worker Teams in Partner Center and/or FRP Dashboard

  • 2

    FT voucher redemption form

    Suggested by Sebastian Baca – Completed  – 3 Comments

    Having to submit all vouchers via the M365 Portal creates a HUGE bottleneck for a company the size of Avanade.

    We have sellers al over that need to utilize these vouchers, and we cannot grant access to the portal to everyone (as the process is not very straight forward and requires additional approval from both sides).
     
     
    Are there plans to revert back to the old way of using the form to submit?  

     

  • 2

    Partner settings for MSFT FastTrack Referrals

    Suggested by Han Weghorst – Completed  – 2 Comments

    As FRP we receive referrals from MSFT.
    In order to be able to receive only these referrals that are relevant of best fit, we would like to be able to select or deselect criteria when to receive these referrals, like:
    - customer segmentation
    - customer size
    - customer workloads (like endorsements)
     
    Having these option would improve the customer experience as only the referrals that are best fit are handed over to the FRP.

  • 2

    Notifications

    Suggested by Ignas Lamanauskas – Completed  – 2 Comments

    Notifications to be sent to users when usage milestones is reached and when payment is processing -> done. Would be nice, so no need to come every week and check manually. 

  • 2

    New RFA route process level feedback (Submitted on behalf of FRP Vitalyst)

    Suggested by Xavier Alegria – Completed  – 0 Comments

    Challenges faced by partner to acquire Advanced Specializations in time, in order not to affect their current flow and distribution of new RFAs.
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