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Vanitha Murugesan

Vanitha Murugesan

Joined: 11/5/2019

  • Ability to reopen closed FRP tickets

    Wed, 22 Sep 2021 19:01:20 GMT – Program Tools (non OSU) ideas/suggestions – Completed 

    Hello,

    I had earlier opened a support ticket with FRP help which was set to a resolved status. However the problem continues so i added a comment to the ticket . However the ticket is still in a closed ticket. Please enable the ability to partner to reopen closed tickets or wait for confirmation from partner to close a ticket

    Thanks,

    Vanitha