Suggested by Tim Van Liew – Rejected
We are a global company that manages FastTrack centrally. We recently received questions from our teams in Germany and Australia about redeeming Deployment Vouchers. We confirmed we could, but now have to figure out the Accounting on the back end for the payments. It would be better if we could redeem these vouchers through Partner Center where we already have Partner IDs and Payment and Tax profiles set up for these various markets. Is there a reason that Workshops are managed through the MCI portal and Partner Center, but Vouchers have to be managed in the FastTrack Partner Community Portal?
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Hi Tim, Thank you for reaching out and submitting to our forum. Quick to Market (QTM) Voucher programs and MCI are different programs, and currently, these two platforms are not connected. QTM programs, managed through the FastTrack Partner Community Portal, are paid through our Payment Operations team. Unfortunately, they cannot connect to any accounts set up in Partner Center or SupplierWeb. However, our Payment Operations team is working on improvements for reporting on voucher payments in the near future, which we hope will assist your organization. We truly appreciate your input and are continuously working to improve our Partner's experience.