Suggested by Jeremy Deschner – Rejected
I have some customers that have self deployed and have already achieved 80% or more on some workloads. In order for our company to be a Value Added Service provider I would like for us to be their first point of contact for all issues in M365.
Currently if I want to register all the other workloads that are already 80% or more, I have to provide a signed POE or SOW, then a schedule, then more paperwork that may or may not be rejected. This is all time that we have to spend a company resource on instead of upselling.
If the workload is over 40%, we won't get any commission or incentive, so make it easier to register.
If we register all their workloads the added value to the customer is
1. It means the customer can easily use the remote guidance feature of FT
2. It puts our company in a really good position to upsell to E5 because there is no other vendor in the picture.
3. If all their solutions have top level support, they will not look at Google or other providers.
Currently if I want to register all the other workloads that are already 80% or more, I have to provide a signed POE or SOW, then a schedule, then more paperwork that may or may not be rejected. This is all time that we have to spend a company resource on instead of upselling.
If the workload is over 40%, we won't get any commission or incentive, so make it easier to register.
If we register all their workloads the added value to the customer is
1. It means the customer can easily use the remote guidance feature of FT
2. It puts our company in a really good position to upsell to E5 because there is no other vendor in the picture.
3. If all their solutions have top level support, they will not look at Google or other providers.