Suggested by Han Weghorst – Completed
We now use the great new FCU interface and when we receive a RFA, in the Notification Email we can now open the Notes Field giving us date about the requested workload(s).
So we can decide to take a RFA, or not, based on that summarized information.
In the same Notification Email we should confirm having the RFA received and also that we reached out to the customer for the first time. So MSFT would have some information about the progress the FRP is making.
But as we can not update the Notes Field for RFA's, we can not provide further feedback, like outcome of this first customer meeting, if we would like to reject, etc..
As providing that feedback is no hard requirement in the T&C, but wanting to share meaningful information with MSFT, it would be a nice to have function, in my opinion, to be able to update the Notes Field for RFA's.
Status details
Work on this Idea is in progress and will be updated in conjunction with the upgrades to the Referral process through FY24 Q1
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Thank you for your feedback. We are submitting it to the product team, and we'll let you know when we have an update.
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The ability to enter notes in the above noted notes feed has been submitted and should be available in Q1 of FY24. Thank you for bringing this Insight!
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This ability is available now in FCU (Partner Center). Partners may share notes in each Referral record.