Skip to Main Content

Welcome to the FastTrack Partner Community

We are strategically focused in supporting our global partners' engagements with eligible customers to leverage the value and maximize the potential of their purchased Microsoft 365 licenses.

  • Home
  • Public Profile

Amanda Lima PSM

Amanda Lima

Joined: 9/3/2025

  • Extend Incentive Milestone Period for Large &Gov

    Wed, 03 Sep 2025 13:00:00 GMT – Other ideas/suggestions – Accepted 

    Type: GTM Program Feedback: Partner PerformanceMeeting: Secure AI Productivity Feedback (Aug 27, 2025)Summary: Procurement cycles for large/government clients often exceed 12 months, making current incentive timelines misaligned.Recommendation: Extend milestone period to 18 months or introduce a grace period.

  • Allow Post-Purchase Deployment Voucher Requests

    Wed, 03 Sep 2025 13:00:00 GMT – FPC Program ideas/suggestions – Accepted 

    Type: QTM Voucher Program Rule LimitationMeeting: Secure AI Productivity Feedback (Aug 27, 2025)Summary: Vouchers must be requested pre-contract, but customer needs often arise post-purchase.Recommendation: Allow voucher requests within 30–60 days post-purchase.

  • Address Partner Risk Aversion Due to Performance Accountability

    Wed, 03 Sep 2025 13:00:00 GMT – FPC Program ideas/suggestions – Accepted 

    Type: GTM Program Feedback: Partner PerformanceMeeting: Secure AI Productivity Feedback (Aug 27, 2025)Summary: Lack of visibility into performance metrics leads to partner disengagement. High performance bar makes it risky to begin MCI engagement because clock starts tickingRecommendation: Provide real-time dashboards and clarify win rate metrics.

  • Clarify FTA Scope and SLA Expectations for partners

    Wed, 03 Sep 2025 13:00:00 GMT – Other ideas/suggestions – Accepted 

    Type: FastTrack Regional Program ExecutionMeeting: FTA Brazil – FRP Alignment (Aug 26, 2025)Summary: Partners support multiple clients with limited Microsoft resources; scope and SLA clarity is needed.Recommendation: Define Partner assisted FTA scope and engagement expectations, including SLA expectations

  • Non CSP Visibility on Lincense info.

    Wed, 03 Sep 2025 13:00:00 GMT – Other ideas/suggestions – Rejected 

    Easier visibility of licensing and renewal information in MPX. Beyondsoft’s revenue is ~98–99% services with very little CSP, so they lack license/renewal signals and must rely on customer relationship for intel. I walked them through where to click into tenant licenses and dates, but BYS flagged this as a structural visibility gap.