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Suggested by Arto Ovaskainen – Completed 

Hi team! 
 
The Service Usage report in FTOP has changed for the worse. It ineligible for the reporting usage. The same workload still repeats many rows for one customer. One workload should be listed only once per customer as it was in the previous version before dashboard update. Please return the previous version when it had enough information available for us partners.

Thank you!
 

Status details

This Idea was escalated to the Tools team for their review.  We were just informed that this issue should be resolved, and submitting partner has confirmed this is now resolved  Great call out, and thanks for making the team aware.
Comments (4)
  • Wendy Hartman
    Wed, 07 Feb 2024 16:51:14 GMT
    Thank you for the feedback! Our teams are reviewing.
  • Lori Keller
    Fri, 09 Feb 2024 18:08:55 GMT
    Hello! After escalating this issue to the Tools team, they looked into it and feel the problem is resolved. Can you please confirm that the issue of the multiple line items for one workload has now been resolved?
  • Lori Keller
    Mon, 12 Feb 2024 15:54:15 GMT
    This Idea was escalated to the Tools team for their review.  We were just informed that this issue should be resolved, and submitting partner has confirmed this is now resolved  Great call out, and thanks for making the team aware.
  • Arto Ovaskainen
    Wed, 21 Feb 2024 06:03:33 GMT
    Thanks Lori and team for addressing this issue and resolving it. Customer data is constantly used in customer work, so it is important that correct and up-to-date information is available.

    Best Regards,
    Arto Ovaskainen
    Partner FastTrack Manager
    Fujitsu Finland Oy
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