Suggested by Sabina Bandula – Completed
Data health seems to be affected when usage drops even after a milestone has been reached (perhaps client purchased more entitlements). It would be nice if this could be controlled in some way.
Example: recently a client was on track and had passed 15% milestone, but then purchased an additional ~200 entitlements which dropped the usage percentage. Its not easy to see if/when they had hit that milestone, and now it remains as additional work in data health.
Example: recently a client was on track and had passed 15% milestone, but then purchased an additional ~200 entitlements which dropped the usage percentage. Its not easy to see if/when they had hit that milestone, and now it remains as additional work in data health.
Status details
2021-08-10 - Reporting Team - This work is complete, see Yammer post for details: https://www.yammer.com/office365partners/threads/13294228649574402021-07-01 - Reporting Team - Work in progress and ETA for release in Aug 2021.
2021-03-08 - Assignment Team - assigning to Reporting Team to triage.
-
Also, when there is not an entitlement increase and the active usage drops down below the threshold, we have to update the forecast dates again. If a customer has already reached the 15% or 40% milestone at some point and drops below to 14.97% or 39.98%, we should not have to update the forecast dates again.