Other ideas/suggestions

We are looking at “Insights” data in Partner Center and on the Copilot tab, we can see Potential Earnings which is calculating customers doing BOTH the pre-sales Envisioning & POC workshop as well as the Deployment Accelerator engagement. Do you have data or a resource to pull high level statistics on how many customers do BOTH engagements in their Copilot journey? This information will be helpful in getting to a more realistic understanding of potential earnings to share with ELT.

Partners have expressed concerns about the current performance measurement requirements in MCI engagements, particularly the expectation for customers to commit to license purchases before workshops are delivered. This creates hesitation among partners, who fear being penalized if the customer does not convert. As a result, some partners choose not to engage at all, missing opportunities to showcase the product and potentially influence customer decisions. To address this, would it be an option to allow 1–2 engagements per partner per year to be excluded from performance requirements? Maybe by adding criterias as can be used on education customers or the customers above x amount of seats. This would give partners the flexibility to deliver workshops to customers they believe have strong potential or genuine interest, even if those customers cannot confirm investment upfront, ultimately encouraging more proactive engagement and reducing missed opportunities.