Share ideas, observations, and problems about other Microsoft 365 products. Please be as detailed as possible including the impact of the item to your business.
-
Difficulty with Microsoft 365 licenses
Suggested by Rogerio Molina – Completed – 2 Comments
Difficulty with Microsoft 365 licenses, lack of clear information, very high prices.
We had a case with a customer who purchased an Upgrade license from Windows 11 home to Windows Pro. When we went to upgrade, the system did not allow us to apply the key to the Windows that the customer has available (home version). We had to download the media and install Windows Pro.
This means that the rule of having a home version to be able to purchase the Upgrade is commercial only. Technically, it's not compatible?! -
MDO product level feedback (submitted on behalf of FRP-Kraft Kennedy)
Suggested by Lynda Mahabir – Completed – 0 Comments
Engineering feedback: Difficult to get customers to rip and replace existing solution because combined with EXO, protection is viewed as inferior.Delivery Feedback: EXO/MDO combination needs to be at par with competing solutions.Sales Feedback:Lots of Competition. Tough to get them to rip and replace solutions that are deemed superior to EXO/MDO combination. Even if included in M365 plan.