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Welcome to the FastTrack Partner Community

We are strategically focused in supporting our global partners' engagements with eligible customers to leverage the value and maximize the potential of their purchased Microsoft 365 licenses.

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Chip Stein Partner Success Manager (PSM)

Chip Stein

Joined: 7/19/2022

  • Logging of SBC traffic on the Teams side for direct routing

    Tue, 14 Feb 2023 22:12:07 GMT – Product Ideas/Suggestions – Completed 

    Logging of SBC traffic on the Teams side for direct routing.  Currently we have no way to get logs of SBC connectivity/traffic except from the Microsoft support which takes time and usually an escalation

  • Ability to connect an analog or SIP device without incurring additional cost - CDW

    Tue, 14 Feb 2023 22:12:53 GMT – Product Ideas/Suggestions – Completed 

    The ability to connect an analog or SIP device without incurring cost for devices that do not need to dial outbound or receive external calls.  Customers already have to pay for common area phones, MTRS etc.  Having to pay a shared device license for overhead paging on the SIP Gateway just adds to the cost that may deter companies from Teams Phone.

  • Ability to take ANY SIP phone (Teams Phone)

    Tue, 14 Feb 2023 22:13:41 GMT – Product Ideas/Suggestions – Completed 

    The Ability to take ANY SIP phone would be an advantage.  Even the odd vendors that have proprietary interfaces.

  • MPX Tier 1 and Tier 2 partner inclusion

    Wed, 24 Sep 2025 12:00:00 GMT – FPC Program Ideas/Suggestions – Accepted 

    Distribution needs to have both the Tier1 and the Teir 2 resellers information in the API feed for integration into their provisioning and billing reseller portals.

  • Mapping workloads to CSP product types

    Wed, 24 Sep 2025 12:00:00 GMT – FPC Program Ideas/Suggestions – Accepted 

    CSP product names do not correlate to the workloads in the MPX data feeds. CSP sellers need to understand what the usage data means in the CSP vernacular. i.e. Business essentials, etc. 

  • Majority Partner sees the data in ASPX

    Tue, 11 Nov 2025 13:00:00 GMT – FPC Program Ideas/Suggestions – Completed 

    Some of the Disti PDMs have raised concerns over the amount of Data we are exposing to potential competitors and the motion of Share shift.  It has been proposed that if a certain partner doesn't own the majority of the license that we don't expose the data in their feeds. This is potentially more important in the CSP world as customers can purchase licenses form multiple partners. 

  • CSP Vernacular in SMB data

    Tue, 11 Nov 2025 13:00:00 GMT – FPC Program Ideas/Suggestions – New 

    Our data today is broken down into individual workloads. This is great for an EA customer that aligns to E3 and E5 license types. In the SMB space the CSP terms for licenses are Business essentials or standard and Business Premium. Some of the advanced workload have add on SKUs to these “hero” SKUs. It would be great if we could map the workload to the license type that aligns with CSP.