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In this article: Understanding the FastTrack Method | The Partner Opportunity with FastTrack Method | FastTrack guidance covers three project phases | FastTrack Benefit delivery is a repeatable process | Outcome of the Deployment Plan Project | Detailed Guidance

Understanding the FastTrack Method

    The FastTrack Method consists of a three-phase process, designed to help customers move quickly and cost-effectively to M365.

    The FastTrack Method includes:

    • Ongoing, repeatable benefits.
    • Delivery by Microsoft engineers or approved partners.
    • Online resources and tools available to all customers.

    Partners as recognized as Subject Matter Experts (SMEs) who have developed their own deployment and onboarding tools. The FastTrack Method can supplement existing methodology and tools.

    The Partner Opportunity with FastTrack Method

    FastTrack Ready Partners help customers successfully deploy and drive user adoption of Microsoft 365 solutions. When customers purchase eligible Microsoft 365, Office 365, Windows 11, or EMS licenses, the FastTrack Benefit is included at no additional cost for the life of their license subscriptions.

    FastTrack guidance covers three project phases

    • Deployment Plan Project Phase: Field Engagement, Envisioning, Discovery, Deployment Planning
    • Core and Service Onboarding Project Phases: Kick-Off, Planning, Technical Onboarding, Migration, Closeout

    Note: Core Onboarding Project Phase is to setup the initial Tenant Identity and Authentication. Service Onboarding Project Phase is for service and/or workload enablement.

    FastTrack Benefit delivery is a repeatable process

    • Every FastTrack engagement uses the same framework and can be adapted to specific services. FastTrack Ready Partners can:
      • Leverage best practices, access remote guidance, tools, and resources on the Microsoft 365 Specialty Partner Hub.
      • The FastTrack Playbook provides guidance, resources, and Advanced Deployment Guides (ADGs) to assist with the execution of the customer engagement from the kick-off to driving value.
      • Provide value-added services to supplement the FastTrack Benefit and deliver more strategic, higher-value engagements with customers.
      • The Partner Transformation Value-Added Services Guidance provides a detailed analysis of successful partners and how they implemented value-added services to build and grow a successful business.
      • Resources may be found on Microsoft 365 for Partners.
      • The FastTrack Go-to-Market Kit can help build a practice around FastTrack.
        • The kit includes:
          • Approved messaging to customize marketing materials
          • Sales and marketing collateral that articulates the value of FastTrack with partners
          • Assets to help structure the scope of work and guide the delivery of the FastTrack Benefit to customers

    Outcome of the Deployment Plan Project

    For S2200 customers

    • Customer Success Unit Team, FastTrack Architect, and FastTrack Ready Partner are aligned with each other and have identified the customer stakeholders.
    • The envisioned workloads are captured and documented in the deployment plan.
    • The services that are not envisioned are positioned with the customer. Possible blockers or reasons for no intent are identified. Using a combination of solutions, additional services, and optional funding can be used to resolve blockers and create intent.
    • A Delivery Plan is created by the FastTrack Architect that includes timelines, governance, and budget approval.
    • The four (4) steps in the Deployment Plan can assist the FRP to create a Statement of Work (SOW) and claim the customer in CPOR.
    • According to the plan, the customer receives an efficient and value-for-money onboarding service.

    Detailed Guidance

    Review FRP Benefit Delivery Guide: FT Benefit vs Value Added Services.

    Keywords: frp operations guide; methodology; how to, FastTrack Ready Partner