Suggested by Tereza Špecinger – Completed
Would it be possible to consolidate mandatory requirements to maintain FastTrack Ready Partner? In T&C the requirements are "scattered throughout the document" - some (to have at least one specialization in MW and/or Security or be part of selected programs) are under FCP requirements, some (performance and success story/insights item) are under Program Criteria and some (to submit a claim via CPOR for at least one new Eligible Customer tenant per month) is under Fasttrack benefit Services...
Proposal: separate section in T&C dedicated only to requirements to become/maintain FRP
Recently I got information that Customer Success Story and Insights are not mandatory but recomanded. This is also not reflected in T&C.
Proposal: separate section in T&C dedicated only to requirements to become/maintain FRP
Status details
The T&Cs team is reviewing the format of the T&Cs with a view to improving how the document is laid out to make it easier for partners to find specifics of various programs. T&Cs will be released July 1.
-
Hello! Thank you for your feedback surrounding the T&Cs and request for clarity surrounding FY25 expectations. We have escalated both of these items to the team that develops and implements the T&Cs and will circle back once the team has had an opportunity to review.
-
The T&Cs were released July 1, 2024 in a simplified, clear format which addressed the concerns in this post.