Suggested by LeeAnne Hughes – Completed
Does the FTC send Customer Satisfaction Surveys to FRP customers? If not, would this be something they would consider? On occasion, we request a SME from the FTC. Most times the customer has a very positive experience, but not always. I feel it would be beneficial for the FTC to know who is doing a great job representing Msft and who may need a little additional training.
Status details
2021-10-07 - Partner Experience Team - LeeAnne, thank you for providing this feedback. We have investigated and determined the best path is to provide the SME-specific feedback directly to your FPM. They will bring it to the internal feedback management system where it will be addressed. Let us know of any further questions. Thank you!2021-09-23 - Assignment Team- Assigning to Partner Experience Team to Triage