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Community Portal - April 22, 2024 Update

Celia Kennedy – Mon, 22 Apr 2024 16:42:00 GMT – 0

Community Portal:

Updated:
- Payment Dispute form
- Statement page
My Workspace
- Cases. New fields and view options added.
- Field added: Private = Y/N. This field allows submitter to indicate whether their case details can be viewed by only them (field = Y) or by other users within their company who have portal access (field = N).
- Views: "My Program Open Cases" and "All My Program Cases" users will be able to see cases submitted across their company if the case is flagged as Private = No.

Community Portal:

Updated:

The location of Private Yes/No on Payment Dispute form.
The Statement page. Date Field Filters with Date Picker fields. Filters now pull from the appropriate statements.
My Workspace - Cases. New fields and view options added to improve usage and privacy to the resources within the My Workspace navigation.